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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 50” Class DU8000 Series Crystal UHD Smart Tizen TV (2024) for its excellent picture quality and ease of setup. Many appreciate its perfect size, lightweight design, and sleek appearance. The TV's brightness and reliable connectivity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 242 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV. Good. Nice. Super. Very easy to install. Beautiful control panel. Clear interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great The picture and sound are great Delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Cost x Benefit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an LG customer for a few years and was hesitant to buy a Samsung TV, but I bought one for my bedroom and I'm very happy with it. The cost-benefit ratio is perfect. I also loved Samsung's channels. I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV Five Star

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are amazed with the picture quality and sound. So happy we this Samsung TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv performs well. I will be getting a sound bar to enhance the audio, tho. Not sure if it is me or a problem with the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New 50" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture the guy only had a small difficulty changing the old tv for this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV in great conditions only missin controller but I buy one for 9box

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My pastime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. Because it was an extended warranty issue, my experience with Geek Squad went well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this tv picture quality is great and easy to use highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV if you're looking for specifics.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the features I was looking for at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Excellent picture quality and good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase of this tv. Kids love it better. Game mode is amazing. AI assist on energy saving is great. I'd make this purchase again in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv while in college, has great colors and convenient features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SOOO Disappointed in Samsung....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for just over a year and it has just given out on me. It won't turn on at all. I had it on earlier in the day, watching my Little House on the Prairie, stepped out for an hour, came home, put up my tree, and boom, no tv! I did all the troubleshooting, tried everything google and YouTube gave me. Even Best Buy. Their response was a Service Call for $129.00. I don't think so. I even tried Samsung. Same thing. Service call. Everything I own is Samsung. I'm so flipping angry that my big bad 50" tv just took a poop a year after I got it. And NOBODY gives a * either. My parents have a Samsung tv from 20 years ago. Still works great. Thanks for listening ya'll.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vibrant colors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are clear and vibrant. It’s the eight size for my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Clicking/popping noise

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, beautiful color, perfect size for my bedroom. My only complaint is after turning off it makes random clicking/popping noised for at least 30 minutes after. Can be a bit frustrating when trying to fall asleep. Other than that it was a great purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Antmp,

      It's great to hear you are enjoying the 4k quality picture of the DU8000. If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:

      1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.

      2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.

      3. Replace the audio connection cable.

      Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.

      4. Try connecting a different external device to the same input on the TV.

      Connect a different device to the same input on the TV using the same connection cables.

      For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.

      If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. great picture and plenty of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV 50"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, good picture and sound and delivered in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for its price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv for its price. Got it for my 70+ mother, it’s taking a while for her to adjust to smart tv apps and remote without numbers for channel change. It would be nice if the remote would light up when picked up in the dark and if it was colorful to find see it instead of just black.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    slim TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very thin television, mounts perfect to the wall

    I would recommend this to a friend