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Customer Ratings & Reviews

Samsung - 50" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3446 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
connections
  • Rating: 3 out of 5 stars

    Connection is poor

    Posted
    MoToThe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The tv keeps losing connection from my WiFi network. I know that it's the tv as my phone and computers will remain to be connected even when the tv goes out. The size is nice and it looks appealing mounted on my wall.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      MoToThe:

      Thank you for purchasing the Samsung 50” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues.

      Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable.

      Please reach out to us for further assistance. You can contact Samsung Customer Support at:
      1) 1-800-SAMSUNG
      2) LiveChat or email:  http://www.samsung.com/us/support/contact
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Good quality for the price

    Posted
    Mocha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The lack of hdmi ports was an issue but that's easily solved, as was the lack of RGA connections. I got adapters and everything works perfectly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture...too bare with all else

    Posted
    LACADad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Minimum connections...one HDMI...no audio component. Great for someone who just wants a standalone TV and will not be connecting to other devices

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture

    Posted
    Sammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very much like the viewing quality and price. Only draw backs are the lack of inputs for non smart devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV

    Posted
    paden52
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good budget TV. Kinda slow on switching inputs though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value!

    Posted
    W6TUS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Perfect size for a smaller room, very light and easy to manage for wall mount. Colors are vibrant, blacks are VERY black. If there is a downside to this TV, the menu to choose which input to display is a little cumbersome and there are only 2 HDMI inputs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Black Friday Deal but...

    Posted
    BobbyZ1993
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this on Black Friday but it had far less input/outputs than my previous tv and It took some internet searching to hook up my existing sound bar via optical (see previous comment regarding lack of input/outputs). Picture is excellent once set up properly, again see the internet for tips. Good tv for the price and all the smart tv frills but lack of input/outputs make it difficult to use.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      BobbyZ1993:

      I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.

      I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.

      Should you ever need help with using this product or have questions, you can reach Samsung Customer Support via any of the following options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rating: 3 out of 5 stars

    Not crystal clear

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed to buy a 50" tv to fit in a media cabinet so I thought this would be a step up in quality compared to 4yr old Samsung. With same connection this new tv is slightly blurry compared. Tried changing settings but nothing resolved the issue.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tv on a budget

    Posted
    JL17
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is great for the price. Picture quality is excellent, smart tv functions are awesome. The only down fall is lack of inputs, only 2 HDMI inputs and 1 coax, nothing else. I didn't leekk into that before buying, but everything else has been greag

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value for the money

    Posted
    AnimeSVT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice entry level 50" 4k HDR. The picture quality and color calibration are both good out of the box. Arguably the best in the sub $500 price range. Input response is excellent for this price range. Cons: only 2 HDMI inputs - Adequate for 1 cable/satellite input & 1 gaming console

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    WiFi issues

    Posted
    Morpheus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The TV has issues connecting to apps. It frequently has problems starting up apps and loses connections while viewing. Contemplating returning the TV. I have a 65 in. Samsung that works fine. It is a Black Friday sale item.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Morpheus:

      Thank you for purchasing the Samsung 50” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues.

      Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable.

      Please reach out to us for further assistance. You can contact Samsung Customer Support at:
      1) 1-800-SAMSUNG
      2) LiveChat or email:  http://www.samsung.com/us/support/contact
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Solutions Samsung