Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,044.09
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 2 out of 5 stars

    Nice but not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but not for me...... So I took it back. Seems not to accept my good news that I trusted. Seems not to give us the choice. Same as another Samsung TV. Limited artworks then want more, have to pay. It's expensive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      CelticMEM,

      We're sorry to hear that your experience with The Frame TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Broken package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the tv , broken on delivery , returned to the shop

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DouglasW,

      We’re sorry to hear that your Samsung TV arrived damaged. Since delivery-related concerns are handled by the retailer, we recommend contacting Best Buy directly for assistance with correcting the issue.

      If you have questions about using or setting up your TV once the matter is resolved, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    The only TV for your home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. I will only be getting Frame TVs from now on. They are a bit pricey, a bit complicated at first to put on the wall (until you get the hang of it), but it's simply amazing after that. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED color and brightness is outstanding!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65 inch is a great size and the OLED color is the best of any Samsung I have ever owned.

    I would recommend this to a friend
Sponsored