Customer Ratings & Reviews
- Model:
- QN50Q60AAFXZA
- SKU:
- 6453028
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and easy setup process of the 50" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many users are impressed with the vibrant colors and clarity of the display, while also appreciating the user-friendly interface and seamless integration with the SmartThings app. However, some users have expressed concerns regarding the short lifespan of the TV, limited viewing angles, and underwhelming sound quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good picture for the price. This is my fourth Samsung tv
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Essy to set up. No complaints so far!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
VIBRANT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is so clear and vibrant! Excellent viewing.
I would recommend this to a friend - Pros mentioned:Smart tv
Long lasting?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv still far, like my TVs to last at least couple years
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for price, good support from Best Buy staff
I would recommend this to a friend - Pros mentioned:Picture quality
Good Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and smart tv features. Buy a sound bar
I would recommend this to a friend OLED FOR ME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my eye on this particular tv, watching for sale prices. I covered a lot of reviews, both pro & con, yet this tv came through as a great deal. I wish there was a better way of gauging it's real performance better in the store. Like how the color diminishes as you move left or right of dead center. Still, love the set.
I would recommend this to a friendBig 4k tv for cavemen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K screen actually is pretty nice and comes with free online tv but actually hooking up a regular antenna didn't work. The remote is annoying as hell, if any button gets pressed you have to click the back button every time even when you don't know where it is on top of it being Bluetooth so it can be anywhere. The main menu sucks and is hard to navigate with tons of built in ads and stuff you won't use. Audio is atrocious on it like they want you to buy a sound bar. Main menu really should've been thought out better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sweettooth1989,
Thank you for choosing Samsung's Q60A TV and for your review. We appreciate you sharing your thoughts on the remote and interface, as well as your feedback regarding sound quality.
There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
So we can better understand the issues you are experiencing when connecting an antenna, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Open box in excellent condition missing original r
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself was perfect and in excellent condition. Once i showed up to pick it up, i discovered that the solar paneled remote wasnt with it. The store associate said he would go get it for me as it was supposed to be included. I bought it as an open box in excellent condition so all the original samsung parts were supposed to be included. After they looked for the remote for 30 mins. a store supervisor told me that they couldnt find it and instead they would give me an offbrand universal remote. I was really disappointed in them because i was looking forward to having that specific remote. There are features on the tv that i cant access without that remote. I looked up the remotes online amd a replacement remote cost $99. I feel like they owe me a remote and they should make it right.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture, but with the speakers were a little louder.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tvspeakers,
Thank you for choosing the 2021 Q60A QLED TV and for your review. There are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far! We bought for patio picture quality is good
I would recommend this to a friend I love my new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my wonderful fabulous television that I bought. 50 in Samsung. Wonderful picture clarity and The geek squad did a great job in orienting me to the new television. Overall, it was a great experience. Best buy's a good place to buy electronics and other Best buy items.
I would recommend this to a friend- Pros mentioned:Picture quality
Sr Citizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good quality picture and colors; easily installed.
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture but a lot of Technical errors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. However, the remote is the biggest hassle of all. Sometimes it works, sometimes it doesn't. Also, when turning on the TV it can't find network connection and we have to restart it. Happened on multiple occasions. Better than the last TV we had though.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ZBOHAR,
Thank you for your review of Samsung’s Q60A TV and for sharing your experience with connectivity issues, as well as your remote not working intermittently. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds you’re your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
The interface issue you are describing may be related to your network connection and quality.
We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
We also recommend you check that your TV is running the latest firmware.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for conveniences.
Select Settings- Support- Software Update, then select Auto Update.
I hope this helps. Should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great picture but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but controller could use help in seeing apps.
I would recommend this to a friendBrand response from Samsung
Posted .Steve:
Thank you for purchasing the Samsung Q60A QLED TV. I am happy to hear that you are happy with the picture brought to you by our Quantum Processor 4K Lite which transforms what you’re watching into stunning 4K. We appreciate your feedback regarding the controller seeing the apps. If you would like to leave further details regarding this topic or have any questions, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Worst purchase ever?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. The display crapped out barely a year after I purchased it--just after Samsung's nice short warranty ended. Convenient! Since I was foolish enough to use my Best Buy credit card buying it, I didn't get the extended warranty coverage that I'd get using my other card. I suppose I just didn't expect Samsung to be selling straight up trash. Now I'm the proud owner of a Samsung 50" paperweight. Best Buy might want to notify Samsung that they are permenently losing customers due to Samsung's shameful quality.
No, I would not recommend this to a friendhappy with my purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is great for playing games on it, like xbox one x, ps4 and Wii U. also you can download a lot of apps for it and get tv channels over the internet. if yo can find it on sale and thinking about getting a tv, you might want to consider getting this one.
I would recommend this to a friend- Cons mentioned:Viewing angle
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay but if you need a wide viewing angle this isn’t the one for you. All of the color washes out and the image is hard to see. Seems fine when you are more or less straight in front of screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Doxantha,
Thank you for choosing Samsung's Q60A TV and for your review. We appreciate your feedback regarding the image quality of your TV. Your Q60A features Dual LED technology with dedicated warm and cool LED backlights that optimize colors and dramatically enhance contrast. From our QN90A Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the TV has worked great. Still learning some of it's features. Don't care much for the remote. Too many features for too few buttons. Need a manual of its functions to use. Bring back the older remotes with single function buttons.
I would recommend this to a friendupgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally ordered the TU8000 but it arrived with a software issue and kept turning on and off. After a few phone calls and talking to 6 different people I finally got someone to set up the return. Points for upgrading me to the Q60A for no addt'l charge. Great TV so far.
I would recommend this to a friend