Customer Ratings & Reviews
- Model:
- QN50Q60AAFXZA
- SKU:
- 6453028
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and easy setup process of the 50" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many users are impressed with the vibrant colors and clarity of the display, while also appreciating the user-friendly interface and seamless integration with the SmartThings app. However, some users have expressed concerns regarding the short lifespan of the TV, limited viewing angles, and underwhelming sound quality.
This summary was generated by AI based on customer reviews.
Good Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brendan of the Geek Squad was very helpful and accomodating. When it was discovered that the sales person had not put the asked for sound bar on the order, he went back to the store and got one and came back and installed it.
I would recommend this to a friendNO BELLS AND WHISTLES BUT GOOD FOR THE MONEY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, a great TV. Picture quality is excellent but the software is weak and the refresh rate, 60 hz, is too slow. Sports and action movies "not so great". But the price is certainly right for someone wanting QLED for a reasonable price.
No, I would not recommend this to a friendPerfect Kettle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my 3rd electric kettle and by far the best one. It heats water up really quickly, and I love the presets. The design is really nice, it feels sturdy, and it lights up when turn it on. I wouldn’t change a thing.
I would recommend this to a friendSENIORS start NEW ADVENTURES!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV and all of the help to start learning how to use the pieces that go with the TV! Those pieces are new for Seniors! BUT I love the challenge!! Many thanks for all of your support and help in buying this FANTASTIC TV!!
I would recommend this to a friendRemote too complicated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but the remote is hard to use. It's too complicated. Good thing the old remote will still control the set. Be sure to get a Geek to explain it to you then good luck remembering how to do it when you get home. Would give it five stars if it wasn't for the remote.
I would recommend this to a friendBrand response from Samsung
Posted .Streetrodtom,
Thank you for choosing Samsung’s Q60A TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q60A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Pretty decent for a smaller room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 10 year old 1080i tv so the image quality and screen refresh rate was a huge upgrade. The reason for 4 stars is the enclosure felt really flimsy and felt I was going to break it when I was hanging it or while pulling/turning the screen.
I would recommend this to a friendMom needed an upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for my mother who, at 92, needed a bigger and more defined image. She loves it. She was able to come up to speed on all the new features as well as navigate to her favorite apps. Setup was a breeze.
I would recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual our shopping experience was excellent. Ready assistance, good selection, found the product we wanted at a fair price. the Tv functions very well and meets our needs. the sales person was very helpful and knowledgeable.
I would recommend this to a friendMy Smart tv buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased a Samsung 50" smart tv. The purchase went without a hitch and set-up was easy. I have bought many appliances and puters from Best buy and will continue to do it. They have the best prices and service.
I would recommend this to a friendThe Geek Squad is Great and so is our Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job setting up our new Samsung tv. They were very helpful in showing us all we needed to know about navigating the programs on the tv.the The Samsung tv is great.
I would recommend this to a friendSamsung 50" TV, Delivery and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality is excellent. Equally important is the top notch service we received when purchasing this product in the store and by the technician who delivered and installed. So knowledgeable.
I would recommend this to a friendHappy shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to see the Geek Squad to repair my I-phone. One Minute to get it working again. Love the geek Squad. Also during that visit I purchased a pair of ear buds. They work great.
I would recommend this to a friendAmazing Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv, just which the outlet plug hadn't been bent and that the original remote came with the TV (I had to go back to Bestbuy and get the correct remote)
I would recommend this to a friendA living experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a smart TV, with a spectacular screen and view. Like being live at an all-star concert or game. Stereo audio is brilliant, like 360 degrees, inside the head.
I would recommend this to a friendSamsung 50 QLED HD TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. I want to add that Scott did a great job of explaining on to use the TV and set everything up for us. He is a good example of what Customer Support really should be.
I would recommend this to a friend- Pros mentioned:Picture quality
Prefer hard copy instructions.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. Not having a hard copy of instructions to navigate items like hooking up analog VCR or DVD to the digital TV which I'm still working on.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Help,
Thank you for choosing Samsung's Q60A TV and for sharing your experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download and/or print the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60A TV under QLED 4K TVs > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Great intrastate in color and true black.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best color range we found while comparing models. This one has the blackest blacks. Makes watching movies amazing and the dark scenes are pure.
I would recommend this to a friendSamsung 50", so far is Great, along w Richard, Mgr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 2 wks now and everything seems to be fine. The Samsung 50" has been terrific! Richard, TV mgr, M.B. store: Thanks for always solving my problems and working w me. You're the Best!
I would recommend this to a friendDescent Samsung - shop prices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always get Samsung or LG - solid deal when you get on sale. Compare to Costco. Interface is ok - but easy to get to major apps.
I would recommend this to a friendAverage but good enough for now
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works fine. Find I have to reinstall some apps constantly to get them to work and Directv Stream isn’t compatible with it and Bally Sports Midwest isn’t even available. Wish I had considered the fact that not all apps would work before I purchased this model. I definitely would’ve chosen another model or brand. But, it’s fine for now and I’ll know better next time. I would only recommend this tv with the disclaimer about certain apps not working or not being available at all.
I would recommend this to a friend