Customer Ratings & Reviews
- Model:
- QN50Q60AAFXZA
- SKU:
- 6453028
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and easy setup process of the 50" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many users are impressed with the vibrant colors and clarity of the display, while also appreciating the user-friendly interface and seamless integration with the SmartThings app. However, some users have expressed concerns regarding the short lifespan of the TV, limited viewing angles, and underwhelming sound quality.
This summary was generated by AI based on customer reviews.
TV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a TV for my daughter. Shyam was awesome through the whole process. I seek him out for everything I purchase. Thank you Best Buy.
I would recommend this to a friendI love this TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, and now that it is mounted from my ceiling, it's just perfect! My last TV was also a Samsung. Can't go wrong with Samsung apparently!
I would recommend this to a friendTV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has worked well. No complaint so far. I do wish there was a sleep timer available on the remote instead of searching for it in the setup.
I would recommend this to a friendReview of 55 inch QLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice and we’re very thankful to the person that came and set it up! He was very professional and very informative! Great job!
I would recommend this to a friendWould pay the extra cash for another tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is good for a basic tv. Colors and contrast are not the best but you are paying for what you get. Not a fan of the new Samsung remote either.
No, I would not recommend this to a friendEasy purshase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung 50” TV after a young man assisted me the day before. His knowledge and the TV sale made for an easy decision.
I would recommend this to a friendMore sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good brought the TV black Friday sale. I need better speakers sound is not loud for a big TV. Definitely need a sound bar or surroundsound system.
I would recommend this to a friendLove It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Looks awesome, easy to navigate through. The sound kind of sucks. So I recommend a soundbar or a home theatre system.
I would recommend this to a friendVery good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good image and built in apps. Samsung oled technology really makes a difference compared to my previous 4k tv I had (also Samsung)
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy shopping went in no one working knew what I wanted found the store greater he sold it to me carried to front door pick up done
I would recommend this to a friendGood experiences so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had a bad experience at BB as of yet. Been using them for 15 years or so. It is missing a pixel so I will see what can be done about that.
I would recommend this to a friendBrand response from Samsung
Posted .videobot,
Thank you for your review of Samsung’s Q60A TV and for sharing details of the screen abnormalities you are seeing. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
TV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for something in our new house that would provide all of the technical qualities we were looking for in our new home.
I would recommend this to a friendTwo thumbs up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new TV and with the quality of assistance in hooking it up and showing us how to use it to its potential.
I would recommend this to a friendBetter than insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciate that this tv is able to work with several apps easily and our cable. Insignia tv couldn’t stream with our set up.
I would recommend this to a friendGood secondary TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice tv for my bedroom, the smart feature work well. I upgraded from a 15 year old 1080i LCD 42” tv so I’m pretty happy at this price point
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 50" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV! The picture is great. I love the consistency with the menu and set-up with my current Samsung TV.
I would recommend this to a friendBrand response from Samsung
Posted .SamsungSmartTV,
I am happy to hear that you are enjoying your new 2021 Q60A QLED 4K TV. Quantum HDR brings dynamic tone mapping that draws from a wider range of color and brightness than standard HD. Deep blacks, vibrant imagery and detail always shine through.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Believe the reviews just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a TV in a hurry and this one was in stock. Agree with most of the reviews, I have to turn the volume up to a 100 to hear clearly, sometimes the actors’ mouths and the sound don’t match up, and somehow 50 inches looks a full 10 inches smaller than the 55” tv I had previously. Overall just okay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chi2NC,
Thank you for purchasing the Samsung QN85A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1805.4 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
Additionally, there are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Last Samsung product for us
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just three months out of warranty and we have the black screen of death. Never buy Samsung again.
No, I would not recommend this to a friendTechnology check up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh checked out all the electronics in my house and did an excellent job getting everything connected. Glad we had TJ I’d done!
I would recommend this to a friendNew 50" smart.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got a little smaller TV than we had before and this is our first smart TV. We're learning more all the time. We really like the TV.
I would recommend this to a friend