Customer Ratings & Reviews
- Model:
- QN50Q60AAFXZA
- SKU:
- 6453028
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and easy setup process of the 50" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many users are impressed with the vibrant colors and clarity of the display, while also appreciating the user-friendly interface and seamless integration with the SmartThings app. However, some users have expressed concerns regarding the short lifespan of the TV, limited viewing angles, and underwhelming sound quality.
This summary was generated by AI based on customer reviews.
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. My last Samsung didn’t last over 2 1/2 years so I’m cautiously optimistic and bought insurance.
I would recommend this to a friendSamsung Q50 TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Q60A/QLED is an impressive 4K TV, it had excellent color accuracy.
I would recommend this to a friendBrand response from Samsung
Posted .Taylorlaurence:
Thank you for choosing Samsung’s 2021 Q60A QLED TV. I am glad you are enjoying the picture quality brought to you by Quantum HDR engineered to deliver the full effect of every image with dynamic tone mapping that draws from a wider range of color and brightness than standard HD. Deep blacks, vibrant imagery and detail always shine through.
Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
New New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just moved and needed a tv asap. Went into the store and they had it available with the right price.
I would recommend this to a friendGood TV at Reasonable Price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung for my mom as a replacement for an old Sony LCD. She loves it!
I would recommend this to a friend- Pros mentioned:Picture quality
Wouldn’t buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors look good, size is good for a bedroom, BUT the sound is an issue. It’s so low. We need to have the volume up past 60 to hear what would normally be at a 25 volume. The only way to enjoy this tv is adding a speaker to it which is another expense.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gigi,
Thank you for choosing the 2021 Q60A QLED TV and for your review. There are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
For further questions or assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited to purchased this television on black Friday wow great price for a remarkable product
I would recommend this to a friendosso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.problem handled very well Technician did his job well, and we will bring back a new battery
I would recommend this to a friendgood tv as long as you're not getting more than on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 2 of these tv's. The problem is with the remotes. They run on bluetooth. When you use the remote for one tv, the other tv turns on or off. Plus, when you work the remote's buttons, they are actually operating the second tv. I had to return one of the tv's in order to have one work... i would suggest dropping bluetooth and go back to IR technology for tv remotes...
No, I would not recommend this to a friendGreat for well lit rooms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for our space that has a lot of light. It has some nice gaming features as well.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the remote is simple. Maybe a little too simple. It could use a few extra buttons
I would recommend this to a friendWhiskey Tango Foxtrot ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what I’m supposed to report on. I rated my last purchase and haven’t been shopping sinc.
I would recommend this to a friendDO NOT BUY. Terrible quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV lasted for 18 months. Now it’s stuck on a boot loop. Expensive purchases should last way long than this. This is my 3rd samsung TV in under 10 years. Never again will i purchase a samsing product.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, however, noticed a dark streak on screen when first turning on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .licorice,
Thank you for choosing Samsung's Q60A TV and for sharing your experience with screen abnormalities you are seeing. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue persists, the TV may need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Setup was a breeze. Really a beautiful display. I wish the remote had number buttons in it.
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to this model necause its much nicer and compatible with my spectrum network
I would recommend this to a friend55 in Samsung smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but disappointed with the lack of some TV Apps not able to be downloaded
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi mamacass,
Thank you for choosing the Samsung Q60A TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the Samsung quality. Also the sales person was most helpful in selecting this television.
I would recommend this to a friendGreat Television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is wonderful. It was easy to set up and link to my Samsung account.
I would recommend this to a friendGreat but.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great. Didn't come with proper screws to secure to pull out mounting. Sound not the best "tingy"
I would recommend this to a friendjunk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt even last 2 years...got the samsung on off blink
No, I would not recommend this to a friend