Customer Ratings & Reviews
- Model:
- QN50Q60AAFXZA
- |
- SKU:
- 6453028
Customer reviews
Rating 4.6 out of 5 stars with 1022 reviews
(1,022 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and easy setup process of the 50" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many users are impressed with the vibrant colors and clarity of the display, while also appreciating the user-friendly interface and seamless integration with the SmartThings app. However, some users have expressed concerns regarding the short lifespan of the TV, limited viewing angles, and underwhelming sound quality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote didn’t come paired with the TV that took me a while to figure out. But the screen and smart features are great.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, but difficult to have sound match person speaking
I would recommend this to a friend Rated 5 out of 5 stars
Samsung the best! Thanks bestbuy !!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service. Tv works perfectly fine . Love it
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, excellent price and great service, i recommended buying from best buy
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this TV. It is so nice to come home from work and relax watching my favorite programs.
I would recommend this to a friendRated 5 out of 5 stars
Happy with our QLED Smart TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been very happy with this purchase. No complaints what so ever at this time.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandsons love their new TV. They tell me its the best screen ever!
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV very convenient, graphics are amazing definitely will be buying another Samsung TV
I would recommend this to a friendRated 5 out of 5 stars
Tv means Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m Apple fans, but for tv of course Samsung tv is the best
I would recommend this to a friendRated 5 out of 5 stars
Would buy again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two for our back patio outdoors. Both are working well.
I would recommend this to a friendRated 4 out of 5 stars
TV purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is more complicated than we realized when we purchased it. It "talks" continuously and this is annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kamplife4Us,
Thank you for choosing Samsung's Q60A TV and for sharing your review. If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to Home > Settings > General > Accessibility > Voice Guide Settings > Voice Guide.
To further assist you in learning the various features, functions, and settings of your new TV and Solar Cell Remote, please know you can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the Q60A TV under "4K QLED TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
Yay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great CV you forgot to put it on my order so I had to go back to make a curbside pick up
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED technology is phenomenal! Excellent display! Easy to navigate Smart TV
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had tv for 3 weeks. Everything is great. Definitely need sound bar.
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kiel was so generous with his time and was very informative on every platform
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Is in our bedroom and was so easy to set up. Would recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very pleased with this TV and I will let you know if that changes
I would recommend this to a friendRated 5 out of 5 stars
Great purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. We are enjoying our new family room entertainment system.
I would recommend this to a friendRated 5 out of 5 stars
50" Q60A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent condition open box Very happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Nice TV but……
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but I couldn't’ get the remote to scroll through the cable channels, Cox Cable Cisco box.
I would recommend this to a friendBrand response from Samsung
Posted .Hipshot6,
Thank you for your review of Samsung’s Q60A TV and for sharing your experience with your remote not working. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps, should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
















