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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1022 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 50" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many users are impressed with the vibrant colors and clarity of the display, while also appreciating the user-friendly interface and seamless integration with the SmartThings app. However, some users have expressed concerns regarding the short lifespan of the TV, limited viewing angles, and underwhelming sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,022 of 1,022 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of Junk! Purchased brand new out the box. 50” QLED. First issue: Played three weeks and the screen went black! Second issue: Called Samsung repair and it took a month for them to come to come out but shy??? Third issue: The TV was damage before leaving the manufacturer and should have never passed QA!!! The tech replaced the panel board but now it needs an AMPS which is the power board. Samsung I thought you guys see better than that! Will be retuning and find another brand!! So freaking disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShortStop757,

      Thank you for your review of the Samsung Q60A TV and for sharing the issues that have caused you to return your unit. Your experience is important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Lies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completely lied about the condition and wouldn’t price adjust accordingly

    No, I would not recommend this to a friend