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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.7 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 50” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)'s picture quality, ease of use, and overall performance. The setup is easy and the size is suitable for many rooms. However, some customers have expressed concerns about the remote control, connectivity options, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 463 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality Samsung tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Even comes with some cable channels and the quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No better Panel TV exists.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT PANEL TV. The picture is amazing! I purchase & stay with Samsung dye to their high standards & quality. This is #4 in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks. I made a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing. This is a good purchase & a Top Brand with so many features inside this TV

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Team players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very professional. The tv has great features and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, it's easy to use with the remote control and your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Perfect display. Perfect size. Up to date with every app. Enjoying it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great service and delivery. Was delivered as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muy buena televisión

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, it's my first TV and it's very high-tech and amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv!!! The color resolution is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers is the only thing keeping from 5 stars, rest is excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MelanieS,

      Thank you for purchasing Samsung’s Q7F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update

      If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
      Go to: Settings > All Settings > Sound > Sound Mode
      • Standard: Balanced sound without emphasis on any one range
      • Optimized: Enhanced effects and spacious sound
      • Amplify: Boosts mid and high tones to make dialogue clearer

      You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.

      If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-QS750F) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.

      For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Difficult Venture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very different venture. It took several attempts to order. I paid for an "Open Box" in Excellent condition. It arrived Broken and the box was in horrible condition. Never used the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Evsngeline,

      Thank you for your review and for sharing your open-box experience with the Q7F TV. Since the purchase was made in open-box condition, Best Buy will be your best point of contact for assistance with the unit itself.

      Once everything is squared away, we’d be happy to help with setup, features, or any questions that come up. Just reach out at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect with us via LiveChat on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for a few weeks and so far, it’ great. It is a good size, the legs are sturdy, the picture is great, settings are easy to adjust. Sound could be better. (The louds are really loud and sometimes I can’t even hear what someone says bc they speak so quietly.) (I suppose everyone gets a sound bar now for an extra 2-3 hundred, or more) A couple concerns: the screen seems very fragile to me (but maybe all tvs are like that now?) it was fairly easy to set up but I had support from a tech friend who did most of it for me. I am hoping this tv will hold up thru the years. I got it for a pretty decent price (in the 400s). I have never compared it to tvs that are priced in the thousands but I am very happy, so far, with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my husband's office. He loves everything about the TV except for the small remote. He needs to reach for his glasses to see the buttons. Color is great, perfect size, light weight, easy setup. We are using this TV for streaming only and the Samsung platform was a bit unusual to get into Hulu, but we got it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Samsung 50” TV QLED is Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 50” TV QLED. It was so easy to set up, lightweight too. The picture clarity and quality is great. The size is perfect for our second TV in our bedroom. I highly recommend Samsung TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Best TV We Have Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having upgraded from a Hisense 42" television, we did not know what we were missing and did not have until we purchased this Samsung QLED. The new set is loaded with a long list of features, games, and stations, compared to the Hisense. This 50" fits in the room with a much clearer picture than we have had with all of our televisions. After two (2) months, we are still learning the features and what it will do for our family. Thank you, Samsung and Best Buy, for having this AI Smart Tizen TV. This was our favorite purchase in 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Best Buy Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size for the room I placed this in. Easy setup and great picture. Would recommend to anyone in this size for a small room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size, Weight

    Rated 5 out of 5 stars

    Best Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Super clear picture. Great size and very light for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Quality and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 year old TV gave out (went black), so we decided on this perticular product. We love it. The picture is outstanding, the features are amazing (once you learn how to use them), and dozens more features from the previous TV. We were also impressed with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Samsung TV 50 inch ai Tizen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase considering the alternatives which may be less expensive however far less in quality. Excellent features, easy to use interface with remote. Picture is high quality but not best. Sound is great. And the 50'' inches are cool for viewing enjoyment. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Samsung @ BestBuy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung, always the best. This is my 9th LCD/LED Samsung flat screen - have them in all my rooms, plus purchased for my grandkids. Most recent purchase was this TV for my 9 yr old Granddaughter's bedroom. Easy to navigate remote for her, lots of free apps, beautiful picture and it's not even Top of the Line!! Samsung is the Best been buying only Samsung flat screen TVs since 2009. Best Buy associates always helpful, pricing good, always a perk to be able to buy from a brick-n-mortar STORE - not online - even if it mean few dollar more, but in most cases BestBuy is willing to compensate and/or accommodate for the difference. Good Experience

    I would recommend this to a friend
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