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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the TV's excellent picture quality, easy setup, ideal size, and user-friendly settings. However, some customers have expressed concerns regarding the remote control, lack of audio connection, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 292 reviews
  • Rated 5 out of 5 stars

    Muy buena televisión

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, it's my first TV and it's very high-tech and amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very professional. The tv has great features and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv!!! The color resolution is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult Venture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very different venture. It took several attempts to order. I paid for an "Open Box" in Excellent condition. It arrived Broken and the box was in horrible condition. Never used the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Evsngeline,

      Thank you for your review and for sharing your open-box experience with the Q7F TV. Since the purchase was made in open-box condition, Best Buy will be your best point of contact for assistance with the unit itself.

      Once everything is squared away, we’d be happy to help with setup, features, or any questions that come up. Just reach out at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect with us via LiveChat on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for a few weeks and so far, it’ great. It is a good size, the legs are sturdy, the picture is great, settings are easy to adjust. Sound could be better. (The louds are really loud and sometimes I can’t even hear what someone says bc they speak so quietly.) (I suppose everyone gets a sound bar now for an extra 2-3 hundred, or more) A couple concerns: the screen seems very fragile to me (but maybe all tvs are like that now?) it was fairly easy to set up but I had support from a tech friend who did most of it for me. I am hoping this tv will hold up thru the years. I got it for a pretty decent price (in the 400s). I have never compared it to tvs that are priced in the thousands but I am very happy, so far, with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Samsung TV purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV has great pictures quality and was easy to setup. The salesperson was knowledgeable about the product and was a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    TV is good, installers were excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been great - I needed a smaller size because of the space I wanted to mount it in. The Geek Squad came and mounted it with a mantle mount that I had already purchased. They were professional, knowledgeable and did a great job. TV works great for what I wanted. I did buy a soundbar also, but tv sound was good without it. Even better with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup, Size

    Rated 5 out of 5 stars

    Samsung 50” TV QLED is Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 50” TV QLED. It was so easy to set up, lightweight too. The picture clarity and quality is great. The size is perfect for our second TV in our bedroom. I highly recommend Samsung TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 50 in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful color, very easy to go thru the apps and programs you have. I give a 100% thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, has good color. One thing that I don’t like is that when it is turned on it doesn’t go to live tv right away, but you have to thumb through a free icons to tune in

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A bargain for a 50"Tv with so many features. On the down side, a basic set of connection input slots but fine for us seniors who do not have much but a bluray dvd player but not sound bar or the like. Picture is sharp and clear from all angles in front and side.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The remote is a little slow to respond though. Overall I'm pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything I needed for a bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Sonos Beam soundbar for my bedroom TV, I realized the lack of an eARC HDMI input on my existing TV made the setup prone to errors. I went into Best Buy and intended to buy an OLED TV, but it was unavailable. I spent several hours comparing sets at a variety of price ranges. This particular TV was an open box in excellent condition, so I took a chance on it. It solved all of the soundbar synching problems and allowed me to get rid of the terribly slow Fire stick that I was using to stream anything on my old TV. The picture quality and availability of all of my streaming services made the experience that much better. This TV gives you plenty of bang for your buck (even at the regular price).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was exactly what I needed and simple to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV - wonderful color and easy to use. There is still more to learn but I am enjoying the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung televisions for the ease of use, great picture and sound, and free Samsung channels. Definitely five + stars!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful. The set up was with ease and the picture is crisp and easy to navigate. I got a complementing sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Didn't really need a new TV, but it was older, so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works as expected. It's too soon to know if it will be as fantastic as my last Samsung. I had it for 12 to 14 years. I thought there was a problem because Xfinity said there was no problem with the wires outside my house. I replaced that TV with this one and the problem didn't go away. The last X Tech was very good and recommended wireless TV box because noticed noise on my connection and that was the interaferance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    gabriels tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up the colors adjust automatically i don't like the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy set up not disappointed at all Clerk was right about product

    I would recommend this to a friend