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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 399 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the TV's excellent picture quality, easy setup, ideal size, and user-friendly settings. However, some customers have expressed concerns regarding the remote control, lack of audio connection, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 399 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was exactly what I needed and simple to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our 2nd Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a smaller Samsung in the bedroom which we like which is why we opted for another in the living room. My only issue with the new tv is that the power cord does securely fit and too easily falls out. Other than that we really like the picture and it was priced reasonably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung televisions for the ease of use, great picture and sound, and free Samsung channels. Definitely five + stars!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV - wonderful color and easy to use. There is still more to learn but I am enjoying the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful. The set up was with ease and the picture is crisp and easy to navigate. I got a complementing sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    gabriels tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up the colors adjust automatically i don't like the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Didn't really need a new TV, but it was older, so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works as expected. It's too soon to know if it will be as fantastic as my last Samsung. I had it for 12 to 14 years. I thought there was a problem because Xfinity said there was no problem with the wires outside my house. I replaced that TV with this one and the problem didn't go away. The last X Tech was very good and recommended wireless TV box because noticed noise on my connection and that was the interaferance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV We Have Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having upgraded from a Hisense 42" television, we did not know what we were missing and did not have until we purchased this Samsung QLED. The new set is loaded with a long list of features, games, and stations, compared to the Hisense. This 50" fits in the room with a much clearer picture than we have had with all of our televisions. After two (2) months, we are still learning the features and what it will do for our family. Thank you, Samsung and Best Buy, for having this AI Smart Tizen TV. This was our favorite purchase in 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TVs are my go-to! (Samsung 50" Class Q7F)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my go-to for TV purchases. The setup was a breeze. Just plug in and follow the instructions on the screen. Syncing the remote with my provider has never been easier. It has a crisp picture, excellent sound, the apps are super friendly, loving the voice command, and you can charge the remote. I did my research beforehand, so I was in and out of Best Buy in about 20 minutes. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy set up not disappointed at all Clerk was right about product

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Samsung hard to navigate. It’s not an easy one to do. I have problems getting local channels. I think the remote is a little confusing for me and as far as the picture goes, it’s OK.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fish,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      If your TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program.

      If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset.

      Please also note:
      • Broadcasting settings are only accessible when your source is set to TV.
      • These settings are not available when watching TV via a cable or satellite box.

      If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV for my folks does the job and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Father a TV when he retired 11 years ago. That TV did very well and only very recently started having pixels die out, etc. needless to say, for my folks - they didn’t need something with ALL of the bells and whistles. This Samsung 50” has been perfect again straight out of the box. I got it setup for them in about 1 hour total. Excellent TV for the price - can’t recommend it enough if you’re looking for something new that is quality yet still affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. The screen is very clear and vibrant. Easy to install all streaming applications, and works well with the samsung sound board.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I usually buy cheaper tv but i decided to spend some more money this time around. I'm glad i decided to spend a little more i really like this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Samsung Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered on time. Easy to set up. Picture and sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great tv for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but needs a better remote. Remote is really small and doesn't have 'hot' buttons to take you directly to various streaming services. Picture quality is great, sound is also very good. Great tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV . Big improvement over the older ones. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to set up and mount. Picture is a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price, easy to set up, and works exactly as you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a perfect addition to our bedroom. The picture quality is too notch and provides for great viewing at all times of the day. I was concerned with direct light hitting it and distorting the picture quality during the day but this has not been an issue. I am a 95% Samsung house and this one reminded me of why. I need to purchase 2 more and will most likely go with this model.

    I would recommend this to a friend
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