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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 399 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the TV's excellent picture quality, easy setup, ideal size, and user-friendly settings. However, some customers have expressed concerns regarding the remote control, lack of audio connection, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 399 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant TV, but even better support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture with especially for sports. Was easy to set up and had great assistance both on line and at the store picking this model out! The person online who helped me was awesome with suggestions, fitting my budget, and giving me suggestions!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung 50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well but I feel it should have been made clear that there is no way to operate it without the remote, and the remote has no battery option. The salesman should have made this clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the quality and function of our new Samsung - 50" Class Q7F Series QLED 4K UHD TV. My only challenge is using the new Samsung Smart TV remote control. Use is not intuitive and I've needed to search YouTube for videos that have helped explain the remote operation. Samsung needs to improve use of remote instructions for customers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great picture for all formats of streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. No complaints. Setup was easy. Base is reasonably sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung Q7F tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far! The employees were very helpful with getting this tv to my car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complexity Change - Deeper?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is working as expected. The included remote is entirely a new concept for us and it seems to be what someone thought might be simpler by having fewer control inputs, in my opinion, creates a new style of complexity. Too few control inputs which requires each control to include too many functions results in just a different type of complexity to learn and remember. Now, if every brand uses the same logic it will help some but don’t hold your breath!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fast and eady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new tv it’s picture is so clear and sounds great compared to the Vizio tv I had.The whole process was fast and easy until I got to the store. Employee may have been new but no one was there to help her I felt bad there were 4 other employees walking around doing nothing and she had a line. Team work makes the dream work so they should have been helping out a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great small 4K Smart TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and decent sound for a reasonable price. WiFi seems weak and shuts down when the display is off for a while causing a delay in connectivity, but the wired connection is rock solid. Apps and smart features work well and are responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the 50'' class Q7F QLED 4K review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a real good purchase and the quality of the picture is really good. The hands on installation was very user friendly i had no problem programing, I would recommend this tv model to any and all of my friends in fact i am thinking about purchasing one for my mom. I would give this tv a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV for the price,accepted all the apps and no more streaming for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great TV Choice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV was very easy to unbox, and set up. Once turned on, the picture was vibrant, crystal clear, and a great addition. Pricing was quite reasonable; and we couldn’t be any happier with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the color and display! Best Buy is the best place to go to buy televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture. The next one I will be will be a large size. This tv is in a smaller room as of now. The remote is smaller now. I been buying Samsung tv for over 11 years now. For the price I paid was well worth it. Compared to the others ones available at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I enjoy my new Samsung TV. All of the TVs in my house are Samsung and this one replaced one that was beginning to lose it's picture quality. It has all of the new app features. The pictures is great. There are only two sound options, standard and amplify. Adding the soundbar would give me better sound but it works without it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and the television is definitely quality and I recommend purchasing this brand. So far no complaints.................... Definitely worth the money. Make sure to purchase an additional warranty. My flat screen on lasted about two years before I had to purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors! The built-in nexflix and alexa is super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we Love It. picture is wonderful. sound is great so much better then my 30 inch i get movies i love to watch, and the sound is great i would tell anyone who needs a Tv to buy this kind. And the people on the phone we had to call to help set it up were wonderful, helped so much, very kind and patient. thank your whole team

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick delivery, easy to setup and great picture. We purchased a open box tv and it was perfect and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replaced same brand 7-year-old TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with the QR code. A good, clear picture without adjustments. I still cannot get down to just one remote, however. I had to call my cable company to figure out how to setup my channels through their remote.

    I would recommend this to a friend
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