Customer Ratings & Reviews
- Model:
- QN50Q80CAFXZA
- SKU:
- 6537333
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, with many praising its clarity and crispness. They also appreciate the ease of setup and operation, as well as the overall value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sauce of pointplace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy remote clear picture crisp sound
I would recommend this to a friend No sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hearing a different sound quality at store, then hearing at home and was told should sound that way with out soundbar but did not was told built in the tv but is not so was lied to about it! Pictures is still great!
I would recommend this to a friend- Pros mentioned:Picture quality
Geek Squad saves the day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set; tremendous clarity. Only downside was a fatal flaw only 2-weeks after installation. Geek Squad is saving the day & due to replace this week. Total tech service absolutely worth the investment.
I would recommend this to a friendBrand response from Samsung
Posted .BarryS,
It’s unfortunate to hear that your initial experience with Samsung’s Q80C TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of an exchange.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Love the pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little hard to connect with my cable provider by pushing so many different.But the picture is beautiful
I would recommend this to a friend New Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has been reliable for us. We replaced a 2007 Samsung DLP. The technology is great and salesman very helpful. Geek squad did an excellent install. Great outcome!
I would recommend this to a friendNO OWNERS MANUAL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV came without ANY paperwork such as warranty information and an owners manual. We were told that TVs no longer come with the above. Contact Best Buy if there is a problem.
I would recommend this to a friendBrand response from Samsung
Posted .KenG.
To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q80C TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q80C TV under QLED 4K TVs > C Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great Living Room TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the Livingroom. Samsung quality. We have had a similar Samsung in our family room for 15 years and no problems.
I would recommend this to a friendGood TV with one big exception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. However sometimes the colors can be overly bright on apps like YouTube or on game menus when on my Xbox. If you're willing to overlook this or don’t have the same experience, then it is a good TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EanW,
Thank you for sharing your thoughts on the picture quality of your Q80C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Excellent TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We watch alot of sports, so the 120hz refresh rate is good. Previously had a Samsung tv for 10+ years. Can't go wrong with a Samsung TV!
I would recommend this to a friendJust right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect for us! It does everything we need for it to do and the stand is stable, but fits nicely on our tv table.
I would recommend this to a friendGood Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this TV to replace a Sony that died after a year of little use, So far we have been very happy with this unit!
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great but had alot of issues getting tv lost in shipment for several day without any explanation
I would recommend this to a friendNot the best model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sitting on the side is not the best viewing with this model. Best viewing is dead center.
No, I would not recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TVs working great. Just what we wanted. Not very impressed with delivery by FedEx but we finally got it
I would recommend this to a friendSamsung 50" Qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick to my home. Set up was very easy and quality was as seen in the store. I would buy again
I would recommend this to a friendSamsung from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gave us great info on this excellent tv and the installer was very professional and friendly
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant color and crisp, clear images make this TV a delight to watch.
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love me some Samsung tv's. Haven't regretted buying one yet. Perfect in every way.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my purchase. There's nothing else I need to add! I'm very happy with my Samsung purchases.
I would recommend this to a friendWonderful! Big! Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! Love the ordering & pick up process at Best Buy!
I would recommend this to a friend
