Customer Ratings & Reviews
- Model:
- QN50Q80CAFXZA
- SKU:
- 6537333
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, with many praising its clarity and crispness. They also appreciate the ease of setup and operation, as well as the overall value for the price.
This summary was generated by AI based on customer reviews.
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just right for bedroom. Platform base like more expensive models.
I would recommend this to a friendpurchaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic!! I would definately recommend this product
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good colors and brights. Love remote is lightweight
I would recommend this to a friendHigh quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is high quality, as advertised. Recommend.
I would recommend this to a friendFailed to list item as Refurbished!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV as an Open Box item. Within two weeks after purchase, I got an error message ever time I turned it on. I contacted Samsung and they said Best Buy changed the motherboard and didn't program it correctly. Best Buy failed to label this as a refurbished item, which I would not have purchased. Best Buy would not take the unit back. This was a case of total misrepresentation of what the TV was - they never listed it as a refurbished item. This is the last item I will buy from Best Buy because they did not list it as a refurbished item, they did not refurbish it correctly, and they will not take back the TV. Fortunately, Samsung is backing their product and are working with me on an exchange.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TimBob,
I'm sorry to hear of your purchase experience, but I'm glad to hear Samsung was able to resolve this. You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on setup, features or operation, Samsung is ready to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not the best experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the replacement TV. The broken tv that arrived originally made this a unpleasant transaction.
I would recommend this to a friendBrand response from Samsung
Posted .SaraLou,
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Came damaged.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered open box. Listed as “excellent”. Came with cracked chassis, pieces literally falling off, no power cable and missing screws. Drove 100 mile round trip to return it. To give Best Buy credit they did accept the return and refunded my money. Buying new from now on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoshuaR,
We appreciate you sharing your experience with Samsung’s Q80C TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Good TV, wrong buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one of these for Black Friday and was excited for it. It gives a good picture but for a dimly lit room and someone that has eyes more sensitive to light it was not a good fit. Add to the the color saturation was off on red hues and I played with the setting for hours but couldn't get the proper picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ArthurM,
Thank you for sharing your review of Samsung's Q80C TV. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you.
~ Samsung Specialist
Rickieb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 900.00 tv doesn’t seem to be any better than the 500.00 TV I got 3 years ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RickieB,
I’m sorry to hear you’re not fully satisfied with Samsung’s Q80C TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was hacked. Hasn't worked right since the day I received it. Not sure if it was a used tv or what??
No, I would not recommend this to a friendNoooo power at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv would not turn on. 1 star for how easy it was to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FrankB,
It’s unfortunate to hear of the issues that have caused you to return your Q80C TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Not a Happy Customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new TV 'crapped out' just 3 weeks after purchase. I'm getting a new replacement, but have to wait around 10 days for it. Needless to say, I'm less than ecstatic with Best Buy's service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GaryJ,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s Q80C TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Samsung tv several years older. Picture on that much sharper. Also, this set looses connection to wifi while the other set (much further away from router) does not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidC,
Thank you for sharing your thoughts on the picture quality of your Q80C TV. To ensure you’ve got the latest performance and image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung 2023 50 inch smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv i have ever had. If u watch anywhere but dead center the picture is poor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alison,
We appreciate your feedback on your 50" Q80C TV’s image when viewing off-angle. Your TV is designed with a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our 55” QN90C Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Samsung 50"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture. Easy to operate and easy to sync to the WIFI and cable
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV With Excellent Picture and Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV that I have ever owned. The picture settings allow true colors and sharp display for both recent HD and 50 year old LD TV shows. Good sound quality without a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Value for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality picture and sound; easy setup; screen sharpness and clarity exceptional; wide viewing angle
I would recommend this to a friend - Pros mentioned:Picture quality
love this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't know much about TV's, bought this tv and love it. Beautiful picture, sharp great overall so far.
I would recommend this to a friend - Pros mentioned:Picture quality
New Mounted TV Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV clear picture crisp colors very happy with our purchase
I would recommend this to a friend I love my Samsung TU 8,000 4K TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks BEST BUY.I think Samsungs 4k tv are the best.
I would recommend this to a friend