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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 56 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 50” Class Q80D Series QLED 4K Smart Tizen TV (2024) highly for its superb picture quality and ease of setup. Many praise the vivid colors and excellent image clarity. A few users noted some minor drawbacks with the remote control, suggesting improvements could be made to its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Rated 5 out of 5 stars

    Good TV that's great with a different remote

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks and sounds great. Very happy with it once the video smoothing features were turned off. The included "smart" remote was evidently named ironically. But you can easily find a fully compatible proper remote for just a little money at various online sites which includes the additional buttons that make a remote convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, probably the best picture quality in the household. The backlighting in this tv is noticeably better than the edge lit models. Bought this 50" due to the wall size constraints in the room. Can't wait to upgrade other tv's in the house with this model in larger sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Powerful sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box item and it was in excellent condition. A store rep recommended me this model for its sound and it does not disappoint. Alexa being built is really handy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is better than expected. Bought other Samsungs for my new home because of that. Set up was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv with control issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture after some messing with the settings. The remote is nice for a simple remote and the menus are easy to use. My only real complaint is with the os it is very difficult to set up an external receiver because it wants to control the external receiver or other connected device and won’t release control to it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MikeC,

      We appreciate you sharing your experience with Samsung's Q80D TV. So that we can better understand the external device connectivity issues you're facing and provide troubleshooting specific to your usage scenario, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture. Speakers need tweaking with a soundbar. Easy to set up. Remote user friendly. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced out 48" Samsung LED (8 years old). The picture quality is superb. The remote is fairly easy to operate but has fewer features than our previous Samsung remote. That took some getting used to, however, our Geek Squad technician helped orient us to the operation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    A little light on the remote, please!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the image is outstanding, a great improvement over my previous 10-year old HDTV. I do have reservations however over the lack of instructions for adding streaming applications and selecting them later. The remote could definitely use some background lighting to find the control buttons in a darkened room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Stunning picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new television. Set up was easy, the picture is superb. The many custom options we can select have allowed us to tailor it to our viewing preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great sound. Love the home setup, although it took a bit to get used to at first. Easy to use and perfect for gaming or movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very, very pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very please with this TV. Even though it has a lot of things I don't use, all smart TVs have them now, I'm extremely pleased. The picture quality is one of the best I've seen. I use it mostly for my computer and the sharpness is unbelievable. I can work on my photos and art work with a lot more clarity than I ever have, so great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contrast and color. Only wish it was easier to unclutter Tizen interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were upgrading from an older Samsung flat screen TV that had lasted years, but was starting to have issues. This new Samsung QLED has an amazing picture and works great. Very happy with our purchase. We did pair it with a Sonos soundbar, so, we didn't assess the sound from the actual TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Samsung 50 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 50 inch tv. Having a center base is a plus if you have a limited surface area on which to place it. Fits perfectly in my 42 inch stand. Very sharp picture with good color and brightness. Having Geek Squad set up is a plus as they fully explained features and answered questions.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very clear TV with excellent color and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Samsung QLED tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy setup. Connected a Sonos speaker system with ease

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnA,

      Thanks for your review! Great to hear you’re enjoying the 100% Color Volume on your new Q80D TV. Powered by Quantum Dots, you’ll experience a billion shades of unwavering color and enjoy vivid, lifelike color at any brightness level as Quantum Dot technology works to create every shade you see on screen.

      If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Product Registration: For easy access to support, promos and offers, and more

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Suzanne and me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly, great picture and sound. Very good on wiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality could not be more happy!! Setup was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is very clear and Tv operates at a much faster pace then other models while using WIFI. We love the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SAMSUNG 50" TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture except when viewing from the side.

    I would recommend this to a friend
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