Customer Ratings & Reviews
- Model:
- QN50QN90AAFXZA
- |
- SKU:
- 6452058
Customer reviews
Rating 4.6 out of 5 stars with 250 reviews
(250 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 50" Class QN90A Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and easy setup process. While some find the price to be a con, many agree that the TV's features make it worth the investment. There are concerns about potential remote control issues and burn-in, but overall, customers are highly satisfied with their purchase.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Buy always pulls through on the TV front!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV's from Best Buy for the past few times now. Always have what we want at a reasonable price. Will likely buy from them again. This is after looking around online too.
I would recommend this to a friendRated 5 out of 5 stars
A great TV experience.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've personally owned. I've had it for 2 years, 4K is worth the price if you enjoy watching television. I was happy to get a discount through open box as well.
I would recommend this to a friend- Pros mentioned:Contrast, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV. The apps and UI run smooth, the picture is great. I use a soundbar, but the sound is good otherwise. It's the brightest TV with the best contrast available.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good not great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence between this TV and there LG C1. I have had this for a few days. the GOOD: picture is very good with Comcast HD channels. the gaming features are great no fear of burn in decent sound nice simple stand room for sound bar the BAD: its bright almost too bright when sitting close {5 feet] the colors do not seem to be that accurate. not the sharpest picture I was expecting whilst gaming I will be returning this for a 48" C1 and risk burn in for a more accurate picture and if not better gaming features. For the price &1400 Samsung should have had better color and gaming features. I can get more for the same price with an OLED as I already have a C9 in my man cave and last years 90T in my bright living room. This is a very good tv but the competitive OLED prices make the C1 a no brainer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Patsfan,
Thank you for your review of the 2021 50” QN90A Neo QLED 4K TV and for sharing your thoughts regarding your image quality. Please know that there are multiple picture settings available on the QN90A such as Intelligent Mode and Expert Settings which can be adjusted to your personal preferences.
Should you like assistance in fine-tuning your TV's picture first, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Samsung 50" neo QLED TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price point and picture rate near 5*. Typically of Samsung, remote rates a 2 and documentation / manual are pathetic. If I could give the operating system and manual MINUS stars, I would. BEST BUY purchase experience pleasant.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Butch,
Thank you for choosing Samsung's QN90A Neo 4K QLED Smart TV and for your review. We appreciate your thoughts on the remote design, as well as the User Manual. To assist you in learning your new TV's settings, functions & features, you can download the QN90A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the QN90A under "Samsung Neo QLED 4K" > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
samsung for the win
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.owned for about a year and some months and have minimal complaints. none that outweigh the tv. overall worth the buy, especially if you’re a gamer with the high frame rate this tv offers.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Picture and functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Samsung TV. Replaced a good 5-yr-old 50" with this 50" (largest size that fits our bedroom space). Truly the best 8K TV available, without getting into the unnecessarily obscenely expensive highest-end category for only incremental improvement that few people can even distinguish for double to triple the price. Stunning picture. Great features, including eARC and all streaming apps available. Prior tv couldn't add apps like Disney+, etc., and ARC didn't function, versus new eARC and pass-through that allows surround sound when viewing through tv's built-in apps like Netflix, Disney+, HBO Max, etc. Turn off all the automatic light and color adjusting features for best picture.
I would recommend this to a friend Rated 5 out of 5 stars
First one had defective speaker, but 2nd was good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also the solar charging for the included remote doesn’t work for me. Not even a little. Not sure if it’s a bad design or a defective remote. Thankfully the remote successfully charges via USB-C That said… I really do like the TV. If you want a 50” TV that can has legit HDR capabilities there aren’t a ton of options. But this QN90A is a good one, especially if you can get it at a discounted price (this is a 2021 model and is being replaced by a 2022 model). Some TV’s claim HDR compatibility but they aren’t nearly as impressive and bright as this one. The mini-LED backlighting is a good option to get somewhat close to OLED quality if like me you’re worried that someone else might not baby your TV and thus make it potentially prone to burn-in. I like not worrying about burn-in. The downside of mini-LED is that flipping channels using Xfinity looks really bad because you can really see tons of blooming light around the letters. Thankfully during regular shows and movies I don’t so much notice the blooming. But I do hate it when channel surfing. OLED wouldn’t have that issue, I don’t think. But I wanted mini-LEDs nonetheless. The picture is maybe a little darker in the corners when doing those screen uniformity tests, but otherwise it looks pretty uniform. No major blotches on the middle of the screen. Maybe just the slightest variation when doing tests but it’s pretty uniform. Looks good. Fwiw…. Sound volume in “amplify” mode is not great but I think it’s acceptable if used in a small space or if the TV is a secondary set. A soundbar with subwoofer would make it much better, no doubt. I’m still just using the built-in speakers, currently.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
We love our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV, clarity is good, sound is good, color is good and the tech people did a great job setting it up and explaining it all to us.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
EXCELLENT TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. The picture is unbelievable. The blacks are clear as can be. I want to buy a bigger one for my bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Welcome to 2021 tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade my last flat screen which was a Samsung 3d unit ( loved that TV ) when it started getting a permanent dark shadow the screen. So i looked around and this one won out. Rich picture colors, my games look vivid, the speed of the games is supernatural , movies look realistic and the sound is future proof. Even without a sound bar i had no problems with this ( not sure why there were so many reviews calling the sound weak) Expensive but hey, welcome to 2021 tech
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Hdmi ports
Rated 5 out of 5 stars
Great TV and Computer Monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks incredible and it's great for PC gaming as well at 4k/120. Only downside is that there is only one HDMI 2.1 input, but it's not a dealbreaker.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Completely Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has met all of my expectations. My previous set was a 47" plasma that we had owned for over a decade. The new Samsung has brought us nearly up-to-date. We were pleased to see so many features in a set with 50" screen. Other QN90A models are highly rated in a major consumer publication, although this specific model was not tested. The new television interfaces directly with our existing Samsung sound bar. We are completely satisfied with our purchase.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Unparalleled quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is fantastic. The best I've ever owned. Stunning picture, super vivid colors and very good sound. Solar remote controls everything I own.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
New TV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got a really sharp picture. I'm having to get used to all of the extra options for viewing streaming services like Hulu and Disney+, along with Samsung TV. Then add in my home theater system, and I've got a lot of things to get used to how to work them all. I do wish it worked easier or synched with various home theater systems, where they worked seamlessly with one remote. I don't like having to use 4 different remotes depending on which pieces of equipment I am using. With such a high price it should synch better with home theater receivers.
I would recommend this to a friendBrand response from Samsung
Posted .DEBI,
Thank you for choosing Samsung's QN90A TV and for your review. Please know you can control your connected devices using your TV remote by following these set-up steps:
1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.
2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > ‘Manuals & Software’ > TVs & Home Theater. From there, you can select the QN90A TV under Samsung Neo QLED 4K > A Model Lineup to download the guides you would like.
The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
Just What I Wanted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my bedroom. I waited over a year saving for this item. Well worth the wait!!!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good buy at Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great picture. Simple connection to Sonos sound bar. Purchased online. Painless home delivery.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Neo QLED 50"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Was extremely easy to set up and connect to wifi. Steams very well. Use in Master Bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to operate. Lots of feature to investigate and learn to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased !! Awesome color !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb color and picture. I moved up from a standard LED Samsung to a Neo QLED and the difference was breathtaking. Set up was quick and easy. The only thing that I noticed was during a Dodgers ball game when the camera was looking over the pitcher's shoulder toward the batter, it appeared that the ball was "jerking a bit toward the batter. Maybe that is just an adjustment issue. Overall, I'm very pleased with my purchase and the help I got from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Phantom,
Thank you for choosing the Samsung QN90A TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
























