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Customer Ratings & Reviews

Your price for this item is $844.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 313 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and sleek design of the 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many appreciate the ease of use and the flat wall mount, which contributes to its aesthetic appeal. However, some users mention challenges with the remote control's functionality and the TV's software. A few customers also find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 313 reviews
  • Rated 5 out of 5 stars

    Exciting review of a TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, looks great, and gets many compliments. $400 gift card me plz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the art function on this tv with so many options to choose from once you have the membership to the art store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAUTIFUL & EASY TO SETUP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is even better in person! It was so easy to set up! And my husband loved the easy instructions. The gold bezel frame gives a nice touch :) 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like tv but do not like hangar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used all capabilities yet but works well. I believe Samsung should design a one piece hangar that can reach studs 32 inches apart. The two piece is clever for leveling tv but janky to hang.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight lag in the UX side, but easy to set up, easy to mount, great picture, great tv. Wouldnt buy any other tv for a living area set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame features are great, picture quality is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably can get a better picture for less money, but the "frame" features are really great. Wife loves the "art" in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functioned exactly as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioned exactly as expected. Not much free selection of decent art. You have to pay for the good stuff. Or you can upload your own. Getting samsung tv free was a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with everything about this TV: ease of installation, clarity, picture, artwork is amazing. Very easy to navigate through menus and add apps…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No ugly TV in the middle of the living toom

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate staring at a blank tv screen. Not only is the tv “hidden” but I get to a variety of display lovely art. Win-win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns a tv into a work of art! Completely changes the tv from a black space on the wall to something that enhances the room. So many works of art to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks close to a canvas painting especially when it’s a Van Gogh. I’m still a little confused about how to have it stay on or turn off when I want it to.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a lot of TVs over the years and this is probably the worst. After about 6 months the remote started glitching. There are several things wrong with the remote but you can replace that with a universal remote. The TV starts running slow and takes forever to load things. We properly exit each app, and run the "health scan", or whatever it's called, 2-3 times per week. We got this TV for the anti glare aspect, that feature is wonderful. Nearly zero glare. But just about everything else is cumbersome. Not worth it. I wouldn't recommend and I wouldn't purchase it again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Over priced, over hyped.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was more excited about this but picture quality simply isn't there. I think its an over priced, over hyped gadget.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ThomaslL,

      We appreciate your thoughts on the picture quality of Samsung’s Frame TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1) Standard: Is the default mode suitable for general viewing environments.
      2) Movie: Is suitable for watching TV or movies in a dark room.
      3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Amazingly Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ut so much so many features and great screen quality free samsung tv and wellness apps 10/10 would recognize

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great. When I purchased the Frame TV I mentioned to the salesperson that I was so so happy I would no longer need a box as it was a “ smart” TV. I feel the salesperson should have let me know that the “box” is a necessity either recessed behind the Tv, mounted behind the TV or dangling off the side . I take some responsibility, but I wasn’t the salesperson!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TawnyG,

      I'm sorry to hear of the misunderstanding regarding The Frame TV's One Connect Box. You may want to consider providing feedback directly to the Best Buy/Walmart store where you made your purchase.

      The One Connect Box is required for use with The Frame TV, as it houses all input connections, as well as power. The One Connect Box allows you to connect your cable or satellite box or video game system to your TV without having any unsightly wires dangling from the TV. Your TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Only wanted it for art

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it mainly for art but it is a nice tv aswell. It sucks that you must pay for the art and even if you use your photos or downloadyou have to get the ratio correct or it will not sit right in your frame but its still a cool tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The Samsung frame TC is the best frame TV on the market. Price point is aligned with others in the same category as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than before

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second frame tv. Upgrades to this one are great. Very effective at cutting down glare on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked it so much we bought another one for my wife and I in our bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame - Beautiful Artwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this.... looks amazing! the Artwork is wonderful. The apps work beautifully...

    I would recommend this to a friend