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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and sleek design of the 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many appreciate the ease of use and the flat wall mount, which contributes to its aesthetic appeal. However, some users mention challenges with the remote control's functionality and the TV's software. A few customers also find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 312 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Hi tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. Hi tech for sure. Everything works and advertised

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV picture quality is beautiful I love the matte display as well as the artwork options so cool to have a changeable art frame to add a touch of hidden tech in your decore

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    Beautiful television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Streaming made easy by the smart tv features. Absolutely love the artwork available, it changes the entire room at the touch of a button. Flat mount so it blends in. Great price and service.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this televison for about a month now and i have to say it is great. Good picture, awesome idea of one cord from the box running everything. Ver thin and lookoke a picture on the wall! Good television for places where power outlet is not on the wall for mounting. All in all very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is not responsive and the options are not intuitive. Navigating on screen can be a pain. The images on the tv are beautiful and I like the thin, lightweight design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. We installed above our fireplace. It looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! Legit looks like framed art when it is hung up. Love how it blends in with the decor and doesn't look like a tv. Picture quality is top notch too for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Truly amazing!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey when compared to other TV's but it really works. Artwork looks very real and guests often don't know it's a TV. We love it and happy not to ruin the look of the living room with a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tv, has incredible picture and sound. Easy usability and set up. As well as a beautiful piece that fits into any room design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Exceptional picture and ease of use for art.yv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend at the $899 price point. Great picture and the art.tv was easy to load and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very easy installation and so many options for art photos! We went with the year-long subscription but plenty of options if we hadn't. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Software

    Rated 2 out of 5 stars

    Looks great, but very buggy… not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the day, the picture mode is great. Looks like a painting. The tv picture isn’t as good as a top of the line tv, but that was expected based on reviews. We’ve had it about 8 months now and the real problem is how buggy the tv software and remote are. The motion and light sensing on/off for power saving in picture mode doesnt work at all and there’s no way to manually set and on/off time. So it either stays on all the time or you have to manually turn on picture mode each morning and then back off at night. The audio gets out of sync with the picture all the time. Google it.. known issue. You have to stop what you’re playing and restart it to get back in sync. The longer you let it run, the worst it gets. Random buttons on the remote will just stop working without notice. This month, it’s the home button to exit an app and return to the main menu. Just stopped working. Twice we’ve reset to factory settings and both times the remote started working again and audio/video sync issue fixed itself but slowly retuned. There’s a Samsung TV Plus app that the tv always defaults itself to. We’ve never set it up or voluntarily selected it. Will just open on its own or pop up as the first choice when selecting media. A couple times we’ve woken up in the middle of the night and the tv turned itself on and was playing the Samsung tv plus app… so odd.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JJBA,

      I’m sorry to hear that troubleshooting has not improved your experience with The Frame TV. We would like the opportunity to investigate this for you so we can provide you with further assistance specific to your usage scenario.

      You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    expensive; but you pay for the aesthetics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A noteable upgrade from the 43" 2021 Samsung Frame that this replaces in our bedroom. Considered larger and happy with this size for a smallish bedroom. The 50" is a perfect size. Sound is not great but certainly reasonable. If it was our primary television I would likely get a soundbar, and still may, but for casual viewing it is more than adequate. Noticeably thinner than prior versions and picture mode is superior. Overall, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great looking addition to my living room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great, is sleek and smooth, and can turn into a piece of artwork when not in use. It really is great. I had it professionally installed with the wires running behind the wall, so it looks just like artwork hanging on the wall. I paired it with a Sonos speaker system and it works great. I also love all the smart TV features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Used mostly as an art display in dinning room. Screen is crystal clear when watching tv also. Great tv, wpuld highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping it wouldn’t look like a tv but like an actual picture when on standby. Still feels like a tv that is on. Sounds and visual quality are great for a tv though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid TV - no glare from sun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is better than I expected. The frame features are easy to use, as is the app. Overall, pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. All the ads are true and it literally looks like a painting when the TV is off. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great replacement & Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and picture. Ease is use of remote. Picture is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetically Pleasing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this tv. No more tv stand in the corner and woth the deco frame it just makes the whole room look better! So amazing.

    I would recommend this to a friend
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