Customer Ratings & Reviews
- Model:
- QN50LS03TAFXZA
- SKU:
- 6403063
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality and art mode of the 50" Class The Frame Series LED 4K UHD Smart Tizen TV. Many customers find the TV easy to install and operate. However, some customers have concerns about the price, Wi-Fi connectivity, and software usability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Amazing TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all of the features on this tv! Great picture quality!
I would recommend this to a friend - Pros mentioned:Design
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever very cool futuristic highly recommend
I would recommend this to a friend Frame TV minus the frame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv. I wish it had come with a frame rather than needing to buy one after the fact. 400-500 dollars by the way.
I would recommend this to a friendSleek Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks great, fits above the fireplace perfectly. This model is thinner than typical TVs and mounts closer to the wall. We installed the 50-inch version of the TV. The One-Box is completely hidden inside of the cabinets and the one connect cable was run through the wall.
I would recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but I wish I would have looked more into the actual product I didn’t know there was an EXTRA box I needed for set up or the part where I had to pay for art work $5/month !
I would recommend this to a friendNice looking set above the mantle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is great. The internal speaker is average. Use of a sound bar or external speakers is highly recommended. The free art provided is minimal.
I would recommend this to a friendBeautiful TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is An awesome TV with great screenshots when you’re not using it I have done a few of them
I would recommend this to a friendDoes what it says, but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great frame effect and flush mount is really cool. The plastic frames do not come with it and are quite expensive!
I would recommend this to a friendNobody tells U about the powerbox & invisible cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start out with I haven't had a chance to watch the TV yet; we got it mounted and it looks nice but here is the reason I rate it a 1; there is absolutely no mention that you have to plug a box somewhere else for the TV (not behind it) and you need to run this "invisible" cord to this large power box; yes its invisible in the pictures and that is how they sell this TV but not worth $1000+++. Folks its not invisible unless your wall was preplanned before installation. Now I am trying to figure out how to run this cord to a spot hidden with this power box. I have an electrician coming tomorrow to give us power to supply this box in another area of our room. This TV is only for a pre-planned installation. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ggoldie:
Thank you for purchasing the Frame TV. I am sorry to hear of your disappointment with the One Connect Box and its Invisible Cable. With One Invisible Connection cable, the One Connect box allows you to connect your cable or satellite box or video game system to your TV without having all the messy black wires dangling from the TV. This thin and clear cable is connected to the One Connect box, which can be hidden from view, making it feel like there is no cable at all. We appreciate your thoughts on this feature and will share your feedback with our teams.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung The Frame 50in
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first tv sent was defective and wouldn't turn on, but the second works great!
I would recommend this to a friendGreat Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really cool experience and truly a smart TV. The single cord option to and from the tv is a major plus. Very happy.
I would recommend this to a friendPerfect for Home Design Lovers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so excited about this purchase. It's such a good looking TV that blends into our home decor. Definitely recommend it!
I would recommend this to a friendThe best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best tv on the market. Just make sure you have studs available for the wall mount or it won’t sit flush.
I would recommend this to a friendAwesome TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Looks like a framed painting or portrait when in art mode.
I would recommend this to a friendLove this Samsung TV !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been loyal to Samsung, yet this is the best by far !, I don’t know how they could do better,,
I would recommend this to a friendOne Happy Lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing, every TV should have picture feature when turned off!!!
I would recommend this to a friend*Beware wifi connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I was expecting. Loses to connection to wifi almost EVERY single time it’s used. And I exchanged my first one due to this issue. Also it doesn’t look as much like art as I thought. Other than that it’s a good TV.
I would recommend this to a friendBrand response from Samsung
Posted .ACDFW:
Thank you for purchasing the Samsung Frame TV and for your review. We appreciate your thoughts on the look of the artwork and will share your feedback with our design teams.
I am very sorry you are experiencing Wi-Fi connection issues. A firmware update is available which may help improve your connection.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was what I needed to turn my room into the classy room I invisioned.
I would recommend this to a friendSamsung Frame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!! So glad I made the purchase!! Tv is in a class of it own!
I would recommend this to a friendGreat all around Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for bedroom the, turns to an Art work when not in use!
I would recommend this to a friend