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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2342 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,342 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television set was easy to set up. And it was easy to connect my cable provider. It has a great picture, and you can adjust the sound quality to your preference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! I have never had any issues with it. Clear picture, good resolution, speakers work great, and it is budget friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son's 15th birthday. It was open boxed in excellent condition. For $160, I did not expect it to be this amazing. It was literally new! It has the built-in xbox app which I was grateful for because he has been asking for a xbox and mommy wasn't having it because he has a PS5! I was so jealous of my son's tv that everyday since, I've been hoping to find another one in excellent condition. Today (after it being ripped out of my cart multiple times) I was able to purchase another 50 inch for myself. I would highly recommend the 5 year warranty for $29.99 just in case, but this is one of my best electronic purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value great tv definitely worth the price a lot more reliable than most tvs on the market. Easy to use and easy to understand the Samsung smart system and the streaming capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Quality Picture

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! We bought an open box at a significantly lowered price and it was fine. Nothing wrong with it. Great picture and easy to set up. Connects to everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat this TV for the price I paid. It was a x-mas present to my so and he loves it. It has a very nice picture, easy to operate, no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Samsung 50" beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung large screen TV and the picture quality is great. Setting up the TV was also quite easy. The only negative is there is no voice control on the remote. But for the price point, it is an excellent television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mounted 50' TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is easy to set up, with all the features you would want - and for the right price. It has a very nice picture, and was mounted on the wall easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for non-smart tv purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good low-budget TV for use as a computer monitor. I use it with MacOS and Windows machines at 4k 60Hz, and it works fine for software development. Audio: The built-in speaker sounds good enough for YouTube videos. Video: Looks okay, but it's pretty bad with HDR content, movies, and color-correctness, so this TV would be bad for anything related to watching movies, editing photos, or assessing how something would look in real-life. Smart TV: I do not use any apps on this TV nor have I ever connected it to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Crystal TV is a GEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase of the Samsung Crystal TV. The picture quality is excellent, the sound is sharp and it was extremely easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful color and detail on screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and amazing color and picture detail. My 3rd Samsung TV and they have all performed well. Like having Samsung TV built in as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy peasy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. It fit perfect in my living room. Works great. Setting it up to my cable provider was so easy, it walks tou through each step so easily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV by chance. My other TV had stopped working and I took it to the best buy store to get fixed, while in route, the screen was damaged so i was told it would be better to buy another TV. So I walked over to home theater and was browsing the TV'S and couldn't find one I liked, so after browsing I noticed this Samsung in the main aisle and I had always said I wanted an Samsung TV and I just said ok sure and I'm glad I made the choice. Picture quality is amazing with the 4K, sound is awesome, the only dislike I have is Xfinity isn't compatible with it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Geezy,

      We appreciate your feedback on the TU690T TV and are happy to hear that you are enjoying it! If you are having issues with the Xfinity app, I recommend ensuring that your Firmware is up to date. Go to Settings> Support> Software Update.

      If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and processing. Good price. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A cinematic experience at home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a stunning choice for any living room. With its crisp 4K resolution, vibrant colors, and wide viewing angles, this TV delivers an immersive viewing experience. The Tizen operating system is user-friendly, and the smart features seamlessly connect you to your favorite streaming services. Enjoy this crystal-clear pictures, effortless navigation, and sleek design, A great value for its price!! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Easy to use. Great entertainment. Picture bright & sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Very nice TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the 43 inch version of this TV for almost 2 years. I needed this one to replace a decade old Samsung Plasma which sucked electricity. I loved the picture of the one I had and the sales price of this one was too good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. My previous TCL went out so we replaced it with another however that one went out as well. It had a black screen with sound. I decided to purchase this Samsung and I'm glad I did. I have a 32in I bought almost 15 years ago it still works so I'm hoping this will do the same. The additional Samsung channels are great now my Mom can watch more things other than the news. The picture is clear, the sound is amazing and I'm overall pleased with this purchase which we should've gotten in the first place per my recommendation. You will not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Five-star TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is an instant five stars. The display is great, the sound is nice and loud, and I was able to easily hook up my Xbox one to it upon set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has been better than expected once set up and in use since purchased, the higher definition and low cost are a winning combination.

    I would recommend this to a friend