Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- SKU:
- 6619440
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and find the TV easy to set up and use. The lightweight design is also a plus for many. However, some customers have expressed dissatisfaction with the remote control's user-friendliness. The TV's responsiveness to commands and smooth gaming performance are additional positive aspects noted by users.
This summary was generated by AI based on customer reviews.
Awesome TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my Dad and he is loving it. He loves the Samsungs channels because he can choose from hundreds of channels. It has all the apps you want and more. Great TV.
I would recommend this to a friendSam TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV good but needs more ports. No added port to plug in Roku and doesn’t have optical port for Bose speaker so needed to buy a new speaker.
I would recommend this to a friendCrystal UHD Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv so many steams I could watch for free and I would buy this product again in the future. 10/10 would recommend
I would recommend this to a friendSecond Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service setting uo this new TV. Second Samsung i have purchased. Very pleased with geek squad attention!!
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I have no complaints. It is exactly as advertised.
I would recommend this to a friendSamsung 50" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal customer of Samsung TVs but this model is disappointing in in sound and brightness. I have two Samsung Tvs and I can compare them and in my opinion the TV I bought two years ago is much better
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sybf,
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback on the sound and picture quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update.
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
I hope these tips improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite things that Best Buy provides is Open Box availability for products. I always get a great item at a great price, and this was no exception.
I would recommend this to a friendSamsung Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate explained many questions that helped us to make a good choice.
I would recommend this to a friendTailgating at it’s finest.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from older model. Bought this for our tailgating tent, and we are pleased with this purchase.
I would recommend this to a friendSamsung 50" U8000F
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price- Good product. for what I needed ( do not do gaming), the TV works.
No, I would not recommend this to a friendBest TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price!! Best Buy staff the best! Very professional and helpful.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure what is causing this issue, but the sound portion is not with the person talking. It's awful.... Can't watch it because the mouth is not with the words. Please advise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EugeniaA,
We appreciate your review of Samsung’s U8000F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Good TV for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lovely TV that meets all my needs. I don't watch a lot of television, but it has a simple menu and I can use it to watch DVDs, VCRs, Roku, and my cable package.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.high quality, fast response, and easy to use. I purchased for living room and after reviewing several TVs and comparing, this Samsung TV was the one I chose. very glad I did.
I would recommend this to a friendOwner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one for our grandson, he is really enjoying it.
I would recommend this to a friendGreat size TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. The graphics are awesome. Samsung makes the best TV.
I would recommend this to a friendSamsung for the Win!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought tv for my son and he loves it. So far so good.
I would recommend this to a friend- Cons mentioned:Remote control
Okay TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay, nothing spectacular. The remote is not user friendly and the instructions are vague.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoTechHelp,
Thank you for sharing your experience with your U8000F TV. Samsung’s accessibility features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation.
• Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice.
• Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Joe’s review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgeable associates. Geek squad were great as well
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV Great service. I was in and out in 15 minutes.
I would recommend this to a friend