Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- SKU:
- 6619440
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and find the TV easy to set up and use. The lightweight design is also a plus for many. However, some customers have expressed dissatisfaction with the remote control's user-friendliness. The TV's responsiveness to commands and smooth gaming performance are additional positive aspects noted by users.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite things that Best Buy provides is Open Box availability for products. I always get a great item at a great price, and this was no exception.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I have no complaints. It is exactly as advertised.
I would recommend this to a friendTailgating at it’s finest.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from older model. Bought this for our tailgating tent, and we are pleased with this purchase.
I would recommend this to a friendSamsung Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate explained many questions that helped us to make a good choice.
I would recommend this to a friendHome page not easily found
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was fairly straightforward but the home page was confusing to find and not all apps that were download were visible on the home page so I decided to return the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChantalA,
We're very sorry to hear about your experience. Please know we are here and would have been happy to assist you with any issues you ran into while setting up your TV. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~Samsung Advisor
Good TV for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lovely TV that meets all my needs. I don't watch a lot of television, but it has a simple menu and I can use it to watch DVDs, VCRs, Roku, and my cable package.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.high quality, fast response, and easy to use. I purchased for living room and after reviewing several TVs and comparing, this Samsung TV was the one I chose. very glad I did.
I would recommend this to a friendSamsung 50" U8000F
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price- Good product. for what I needed ( do not do gaming), the TV works.
No, I would not recommend this to a friendBest TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price!! Best Buy staff the best! Very professional and helpful.
I would recommend this to a friendOwner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one for our grandson, he is really enjoying it.
I would recommend this to a friendGreat size TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. The graphics are awesome. Samsung makes the best TV.
I would recommend this to a friend- Cons mentioned:Remote control
Okay TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay, nothing spectacular. The remote is not user friendly and the instructions are vague.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoTechHelp,
Thank you for sharing your experience with your U8000F TV. Samsung’s accessibility features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation.
• Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice.
• Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure what is causing this issue, but the sound portion is not with the person talking. It's awful.... Can't watch it because the mouth is not with the words. Please advise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EugeniaA,
We appreciate your review of Samsung’s U8000F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Samsung for the Win!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought tv for my son and he loves it. So far so good.
I would recommend this to a friendJoe’s review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgeable associates. Geek squad were great as well
I would recommend this to a friendGood quality picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my new TV, have it in my bedroom and enjoying every minute of it
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV Great service. I was in and out in 15 minutes.
I would recommend this to a friendQuality TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung TV, all in use. Finest quality, never had any problems with earlier models.
I would recommend this to a friendGreat investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent display and easy to set-up and use! Perfect for all ages.
I would recommend this to a friendEasy to setup and picture quality is an upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced previously purchased 43" as that was smaller and this 59" fits great
I would recommend this to a friend