Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- SKU:
- 6619440
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and find the TV easy to set up and use. The lightweight design is also a plus for many. However, some customers have expressed dissatisfaction with the remote control's user-friendliness. The TV's responsiveness to commands and smooth gaming performance are additional positive aspects noted by users.
This summary was generated by AI based on customer reviews.
Tv sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very poor there is no bass or treble to change it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JenniferP,
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update.
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Compromised software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.more than one feature within the browser does not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NicholasK,
Thank you for reaching out to us. Please give us a chance to assist you by calling us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Christmas Eve Miracle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV decided to go out on Christmas Eve!!!! What a disaster!! I called Best Buy and within 2 hours I had purchased the Samsung Smart TV, which I absolutely love love love, and it was delivered to my house my Best Buy!!! These guys were MY CHRISTMAS MIRACLE!!! I want to thank everyone who was involved in helping me with my purchase, my delivery and my set up!!! And they did this ALL ON CHRISTMAS EVE!!! BEST BUY WAS THE BEST GUY TO HELP CONTINUE TO MAKE OUR CHRISTMAS MEMORIES... (CANNOT HAVE CHRISTMAS IN OUR HOUSE WITHOUT WATCHING FOOTBALL!) THANKS AGAIN AND HAPPY NEW YEAR!! I WILL MOST DEFINITELY USE BEST BUY AGAIN!!!
I would recommend this to a friendAwesome TV, excellent customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv and it's been great! I purchased it during cyber Monday and got a great deal on the 50-inch. I also got excellent customer service at Best Buy on Harrison, SF, when the first box I got, was a damaged tv. The staff member who helped me exchange it did an amazing job, I hope she gets a much deserved raise!
I would recommend this to a friendExcellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, easy setup and worth the money. The remote is fine just takes a little while to get used to. There's a tutorial in the settings on how to use the remote if you're having issues. TV sound is also top notch. Love this TV, great deal and totally worth it. I got the 50 inch which is perfect for my bedroom. Hope this helps people.
I would recommend this to a friend- Pros mentioned:Picture quality
The crystal is CRYSTAL clear!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is crystal clear, excellent user experience. Great upgrade from my last TV, glad I decided to buy it.
I would recommend this to a friend Samsung 50" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung 50" TV. Great picture & quality.
I would recommend this to a friendSamsung everywhere !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said before. Everything in my house is basically Samsung. TVs. Fridge. Washer dryer. Dishwasher. I can’t stress enough how great Samsung products are!
I would recommend this to a friend