Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- |
- SKU:
- 6619440
Customer reviews
Rating 4.6 out of 5 stars with 423 reviews
(423 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality of the 50” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025), and find it easy to install and setup. The size and weight are also appreciated, with users finding it suitable for any room. Some customers have noted that the remote control could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect for the guest rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little units. We have 4, one in each guest bedroom.
I would recommend this to a friendRated 5 out of 5 stars
Good TV for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lovely TV that meets all my needs. I don't watch a lot of television, but it has a simple menu and I can use it to watch DVDs, VCRs, Roku, and my cable package.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.high quality, fast response, and easy to use. I purchased for living room and after reviewing several TVs and comparing, this Samsung TV was the one I chose. very glad I did.
I would recommend this to a friendRated 5 out of 5 stars
Tailgating at it’s finest.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from older model. Bought this for our tailgating tent, and we are pleased with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I have no complaints. It is exactly as advertised.
I would recommend this to a friendRated 3 out of 5 stars
Great TV, Horrible Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really great, so disappointed in the remote that has really no functionality like all my other Samsung TV remotes. The poor remote is the only reason I would not recommend this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoeM,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
Samsung Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate explained many questions that helped us to make a good choice.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 50" U8000F
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price- Good product. for what I needed ( do not do gaming), the TV works.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price!! Best Buy staff the best! Very professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 50” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, easily installed on the wall on my lanai.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Okay TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay, nothing spectacular. The remote is not user friendly and the instructions are vague.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoTechHelp,
Thank you for sharing your experience with your U8000F TV. Samsung’s accessibility features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation.
• Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice.
• Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Great size TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. The graphics are awesome. Samsung makes the best TV.
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one for our grandson, he is really enjoying it.
I would recommend this to a friendRated 3 out of 5 stars
Bad picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got some picture bubbles after while need a new one now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Polo,
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Rated 4 out of 5 stars
Good TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I've had is there are no audio out ports. Having problem connecting to my hearing aid Bluetooth device.
I would recommend this to a friendRated 5 out of 5 stars
Excellent HD TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a truly excellent tv with great image depth and amazing image clarity.
I would recommend this to a friendRated 5 out of 5 stars
Samsung for the Win!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought tv for my son and he loves it. So far so good.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is a very good choice nice looking Brite and clear view of any program.
I would recommend this to a friendRated 5 out of 5 stars
Joe’s review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgeable associates. Geek squad were great as well
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure what is causing this issue, but the sound portion is not with the person talking. It's awful.... Can't watch it because the mouth is not with the words. Please advise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EugeniaA,
We appreciate your review of Samsung’s U8000F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist


















