Customers are positive about the easy installation and image quality of the 50” The Frame Customizable Bezel. Many customers mentioned how easy it was to install, with one saying it was a "nice surprise." Others praised the image quality, with one saying it "looks just like a picture frame."
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
Pros mentioned:
Design, Picture quality
Rated 5 out of 5 stars
Family Time & Art
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently added the Samsung Frame TV to my kitchen, and it has completely transformed the space. From the moment it was mounted, I noticed how seamlessly it blended into the decor—almost like a piece of artwork rather than a traditional television. The sleek, minimalist design adds a touch of modern elegance that immediately enhances the aesthetics of the room. It’s not just a TV; it’s become a conversation piece for everyone who walks in.
One of my favorite features is the customizable art mode. When it’s not in use, the Frame displays stunning artwork that matches the tone and color of my kitchen. Whether I choose a classic painting or a calming landscape, it sets a relaxing atmosphere during meals or while cooking. The ability to switch frames and borders makes it easy to coordinate with the kitchen’s theme, adding a personalized and sophisticated touch.
Beyond its looks, the picture quality is phenomenal. Even though it’s in a bright space with lots of natural light, the QLED display stays sharp and vibrant from every angle. Watching morning news or cooking shows during breakfast feels immersive, and my family loves gathering around it. It has truly elevated our breakfast time together—now we all enjoy chatting, eating, and watching something together before starting the day.
Visitors are always impressed by how well the TV fits into the kitchen environment. Many don’t even realize it’s a TV at first glance—they think it’s a framed photo or art print until it comes to life. It’s become one of the most complimented additions to my home, and it gives the kitchen a warm, inviting vibe that guests instantly notice.
Overall, the Samsung Frame TV has been one of the best upgrades I’ve made. It enhances both the look and functionality of my kitchen, turning ordinary moments—like breakfast with family—into something special. If you want a TV that doubles as decor and entertainment, the Frame is absolutely worth it.
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 1 out of 5 stars
Disappointed in quality and fit.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product should fit perfectly for the price they charge. The bottom piece will not stay in place. It looks nice from the front if you don't look too close. I have to push the bottom piece back into place frequently and how it looks in the picture is as good as it gets. I'm not sure if the problem is with the tv or the bezel. It seems like the bottom of the tv has a slight curve so the center of the tv sticks out a little farther than the edges. Both the tv and bezel are brand new so Im dissapointed in the quality. I've already returned the first bezel I received because it arrived damaged. Now this one doesn't fit correctly. Hopefully you'll have better luck if you give it a try.
Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation:
1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces.
You can watch the following video to see the full installation process:
https://www.youtube.com/watch?v=2LaMtPjLRb0
If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Good enough
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the best quality ( a little disappointed considering its for one of their expensive TV) but it gives it more of a picture framey look. Good enough from a far, but it does have gaps if you look closely.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surrounding Every Wall Art Piece... the Final Word Will Always Be the Frame ! It is the Finishing Touch That Carries the Work to Completion. It Becomes the Window that Sends the Viewer to Another or Different World that the Artist Intended. Through the Eyes of the Frame the Vision Becomes Real or More Than Real... all Based on One's Perspective ! It Always Is the First Place Where One Starts and then Goes... Sending Into the Intended Image.
I would recommend this to a friend
Brand response from Samsung
Posted .
STANLEY,
I hope you are enjoying the Frame Customizable Bezel! If you ever have additional questions or concerns, please feel free to reach us via Facebook, Chat with us on the Samsung website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Rated 4 out of 5 stars
OEM Samsung Frame for “The Frame”
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely helps give that “art mode” a boost when the TV is off (not showing video programming).
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely adds the last piece to the frame look, but don’t like that it costs so much for pieces of plastic. Especially since smaller TV bezels cost similar to larger ones.
Please know that you are leaving a review for the Frame TV Bezel, not the Frame TV. For assistance regarding your TV, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 4 out of 5 stars
Good tv for the bonus art feature.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid TV with the bonus of displaying art. This feature sets it apart from traditional TVs
I would recommend this to a friend
Pros mentioned:
Appearance, Installation ease
Rated 5 out of 5 stars
Frame Tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase, super awesome look and easy installation.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my Samsung frame tv, though still learning about it. The color is good (matte finish), and the free images are pretty good, if limited. The biggest drawback so far is that the remote doesn’t have a dedicated button for muting. Instead you use the up/down volume control, and it is so small that it’s very easy to hit mute when adjusting the volume. I mostly have to use my other remote when I want to shut out commercials. Why did you do this Samsung?!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really like this tv. The picture is good, and the sounds is not bad either. We love how it is flush against the wall. We do not have it hooked up to external speakers, but it still sounds pretty good. We have the Totaltech membership, so they installed it.
I would recommend this to a friend
Pros mentioned:
Design
Rated 3 out of 5 stars
Meh
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dimension that a bezel adds to the TV really adds to the illusion of it being a painting. However the corners are never perfectly seamless. An add-on of $161 for the most basic version of this bezel should be higher quality.
Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation:
1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces.
You can watch the following video to see the full installation process, including inserting the provided clips to close seams.
https://www.youtube.com/watch?v=2LaMtPjLRb0
If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful frame. Really adds to the look of the TV especially when it’s on picture mode.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung 50"
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality and sits flush on the wall with ease.
I would recommend this to a friend
Pros mentioned:
Appearance, Installation ease
Rated 5 out of 5 stars
Perfect match to my walnut bartop.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks amazing on Frame
Clips on in seconds. Adds a much more refined look to the TV
I would recommend this to a friend
Rated 5 out of 5 stars
Frame it up!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was a great purchase. It's used daily and matte finish helps with glares.