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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,619.99

Customer reviews

Rating 4.5 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 51-Bottle Capacity Wine Cooler's precise temperature control and quiet operation. Many also highlight its substantial capacity, ease of use, and attractive design. However, some users note that the cooler may not accommodate all bottle sizes comfortably, and the interior light is a point of contention for some. The quality of the build and the smooth-gliding shelves are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 127 reviews
  • Rated 5 out of 5 stars

    Beverage Center

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Built in model is a plus. Good value compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly cooled to the displayed temp. Handles typical-sized wine bottles. Racks operate smoothly. All good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful but not quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious, but disappointed at the constant sound. At this price point, I expected better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Display/motherboard failed twice within a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this unit but have had multiple issues. The display/motherboard went out within the first 6 months and was able to get that replaced at no cost through Samsung. However, the same display/motherboard went out again three months later and Samsung would not replace. I have no idea what temperature it is running at now and it would be an expensive fix. When it comes to Samsung, stick to their TVs only.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that having a perfectly working refrigerator is essential, ScottJ. We'll be glad to look into this for you.

      To better assist you, please contact our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Wine Cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time we bought the product - delivery guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good product, It is look beautiful and smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new wine cooler ! So far so good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooler, gets a lot of compliments when people come over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cooler. Dual zone does its job well. No negative issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but fan is noisy. Echos a lot while under countertop. Looks great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition to our house. Not too big, not too small. Perfect size, sturdy and Very chic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 51-bottle wine cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works as advertised. Great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wine cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice unit only wish more champagne bottles could fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine Cellar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality finish and look as expected of a Samsung product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-made!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very satisfied with the product! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung wine cooler

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Wine cooler. Great for sodas as well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Quality, Temperature control

    Rated 5 out of 5 stars

    Best investment ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start this review by saying how much I enjoy the Samsung 51-Bottle Wine Cooler (RW51TS338SR). I was so excited for this product because I work for a large wine conglomerate that owns many wineries. The perk of that job is I get a product allowance and free bottles of wine shipped to my house on a regular basis. With my bottles of wine stacking up in the closet, I finally decided to bite the bullet and purchase the Samsung Wine Cooler. I am more of a red wine drinker, but I was pleased to find that the fridge has two compartments to store red and white/rose/sparkling wines! I loaded up my wine fridge and was please about the quality of the product, typical of a Samsung product. And the configuration was easy; plug it in and adjust your dual temperature zones to your liking. I was able to fit 51 bottles (please don’t judge me) into the wine fridge with ease with the 5 shelves inside. You will need to place each wine bottle vertically and place the second bottle vertically upside so it’s a seamless fit with no gaps! I was surprised by the distance between the shelves because I was able to fit in large sparkling bottles of wine (ones with bigger bases) into the shelves and the shelves accommodated the larger sizes. One touch that I love is that you can adjust the LED lighting in the fridge to have it on constantly even when the door is closed or to have the light on only when opening the fridge. I currently have it placed in the kitchen, and it seems like it is part of the cabinetry. This product is sleek for its size, but it does house a lot of wine so be sure you plan on having a large but cozy space to fit this in. My one and only negative is that I wish Samsung would put the logo on the outside of the fridge – there is a logo inside but its impossible to see unless the fridge is open. No one would know that this is a Samsung product unless the fridge is open, and if they are looking inside. Other than that, this product is solid. I have received many compliments on the wine cooler and look forward to my shipments of wine and not having to worry about the storing temperature since it gets extremely hot where I live. Great product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Display lights went out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display lights went out just after the 1 year warranty period. Did not expect this from Samsung. I am not able to set and look at the temperature settings. So disappointing and frustrating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shaun,

      Let us get your refrigerator working again.

      Please see the "Control panel" and "Setting The Temperature Controls" sections on pages 21 - 22 of the user's manual to get the display light and temperature settings working again.

      Manual:
      https://downloadcenter.samsung.com/content/UM/202011/20201117102444843/RW51TS338SR_User_Manual_200806.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146060893 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Noise level, Temperature control
    Cons mentioned:
    Bottle size

    Rated 5 out of 5 stars

    Cheers to an Excellent Wine Cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a member of the Insider Community, I was recently given the opportunity to test the Samsung 51-Bottle Capacity Wine Cooler in Stainless Steel. I was very excited because we have recently remodeled our Kitchen, redone the flooring and repainted our home and our living area has a much more elegant and upgraded look. It was time to find a better way to display our wine than on the bookshelf next to the fireplace. So far we are extremely happy with it. While we don’t have it built into anything, it is very sleek looking so it doesn’t stick out too much as an eyesore. The dual zone temperatures are extremely accurate and is a nice way to be able to store whites and reds. It is also very easy to be able to operate. I was very surprised at how quiet it is; I expected it to be a little bothersome but you barely notice it is there. There are only two only drawback at this point that I would point out. One the bottles have to be the exact standard shape or they will not fit properly on the racks, so it leaves some bottles without a place to be stored. And second, when you push the racks in, you have to make sure they click in order for the door to fully close and seal. I would definitely recommend this wine cooler to anyone looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN 1 YEAR, THE DIGITAL GAUGE WAS BROKEN...... GEEKSQUAD WARRANTY IS WORTHLESS. THEY WANT ME TO TAKE IT BACK TO THE STORE.

    No, I would not recommend this to a friend
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