Customer Ratings & Reviews

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Overall Customer Rating

96%of customers recommend this product.

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Customer Ratings & Reviews

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    • Brand Response

      MrSamsung 

      June 20, 2017

      Doublem

      Thank you for your review on this Samsung MU6300 TV. I am sorry that the first unit did not work out for you.
      Please note that the dimming issue may be due to the ECO Sensor or Motion Lighting features.

      ECO Sensor automatically adjusts the brightness level of the TV according to ambient light level, reducing power consumption. If the ECO Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness.

      Motion Lighting adjusts brightness in response to on-screen movements to reduce power consumption.

      To control these features, please go to Home > Settings > System > Eco Solution

      For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      August 10, 2017

      Alberti

      Thank you for purchasing and reviewing this Samsung MU6300 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      June 12, 2017

      Nate

      Thank you for your review on this Samsung MU6300 TV. I am sorry It did not work out for you.
      Your overall customer experience feedback is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung