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Overall Customer Rating

92%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 83 Reviews

    • Brand Response

      MrSamsung 

      May 11, 2017

      David,

      Thank you for purchasing and reviewing this Samsung 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      August 7, 2017

      JrChar

      Thank you for your review on this Samsung Q7F TV. I am sorry It did not work out for you.
      Your overall customer experience feedback is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

    • Brand Response

      MrSamsung 

      July 31, 2017

      Drstyles

      Thank you for purchasing and sharing your feedback on this Q7F 4K TV. I am sorry to hear that you are not completely satisfied with the color quality and are experiencing control issues.

      Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      August 10, 2017

      Dave
      Thank you for purchasing and reviewing this Samsung Q7F UHD TV.
      I am sorry to hear that you were not completely satisfied with its function.
      I hope the new unit would work out for you.

      If you still have issues, please reach out to Samsung Customer Support at 1-800-SAMSUNG
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      July 31, 2017

      pine

      Thank you for purchasing this Samsung TV Q7F. I am sorry to hear that you are not completely satisfied with picture quality.
      Please note that when watching HDR content, there is no need to enable HDR+. That feature is for SDR content that you wish to upscale to HDR.

      To better assist you with picture adjustments and settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

    • Brand Response

      MrSamsung 

      May 30, 2017

      Nikon

      Thank you for purchasing and reviewing this Samsung 4K TV Q7F.
      I am sorry to hear that you were not happy with the black level picture quality.

      Please give us the opportunity to assist you with adjusting the picture settings by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung