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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 275 reviews

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95%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional picture quality, including color vibrancy and HDR performance, as a major pro. The ease of setup and user-friendly smart TV features are also frequently praised. However, some users express concerns regarding the remote control's functionality and ease of use. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments about the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 275 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Picture is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with purchase of TV setup was fairly easy. Sound is great can't go wrong with this Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good picture tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung tv has great colors, good brightness, and the sound is better than most tv's sound. Using the sports picture for those events adds to clarity and great color. Motion is better than most. All in all a great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great TV. Read many a review prior to buying and looked at them at the store. I had the TV delivered and set up was easy if you have any audio/video experience, I also have a HD Blu-ray player that I run through my Marantz receiver. Not disappointed after 3 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is very bright and contrast is very good from straight ahead. Angle viewing is fair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great image quality, but......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful image quality. Very good built-in speakers, excellent design aesthetic and execution. Overall very satisfied with this unit. One major disappointment: most apps (Amazon, HBO, Showtime, etc) do not work with a wireless keyboard. Really, Samsung? You pre-load your smart TV with apps that have crippled functionality? That's inexcusable in a high-end product like this. But the picture is good.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can look at the other 4 and 5 star reviews and get an idea of the positives. No regrets. One tip.... If you are connecting a soundbar, choose either optical cable connection or bluetooth, BUT NOT BOTH. If you inadvertently have both connections active, you will have to carry out selections on every startup. Optical works great, and if you use it for your sound, do not enable (or disable) the bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. I'm sure the 2017 model will be just as good if not better. If you have the right media this TV will give you one fantastic picture. If you want the best of broadcast I would suggest (in my experience) that you go with DirectTV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgade our tv. Went to Best Buy in two different occasions and, we were recommended by two different sale associates this tv. We mentioned that we watch sports (mainly soccer games) and movies, both again coincided that, this is the one to go with. At both locations the tv played different landscaping images and the pictures were excellent comparing with other tvs. I am not fuzzy about an excellent quality of picture, such be able to see minimum details, but if we are going for the top notch and we are paying for it, then my expectations are higher than for any other conventional tv. Once the tv was installed, we played a soccer game and even going through the different picture options the images were blurry. We were told that this type of definition would allow us to see less faded colors but, that was not the case. We are very dissapointed when it comes to the quality of picture on soccer games, we do see a small difference of quality of picture to our old Vizio tv. The picture in movies and most regular tv shows it is a lot better. To us, this tv doesnt worth the price.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.

      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the picture quality in 4k. I also enjoy the built in wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST COLOR of any tv by far....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best of any TV out there.....the color is beyond excellent, and the features are very easy to use....Samsung did it again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture. Have to rest apps all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Have to rest apps all the time. Very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. The resolution makes it seem as if the actors are in the same room. Upscaling of regular DVDs is also impressive. The remote is easy to use and works for my Apple TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    , quite a good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV with nice picture I really enjoy the separate input box separate from the television also the voice commands is really nice feature overall a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful example of what a 4K tv should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv truly is beautiful, and the amount of viewing options alongside its Smart capability makes it something that will truly give you hours of entertainment.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Good sound system. Pairs well with Damsung surround system. 4K through Netflix provides a much better viewing experience than our older 1080P.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST AN OUTSTANDING TV!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT, GREAT, GREAT PICTURE 4K IS THE WAY TO GO ALSO THE 4K TV HAS MANY NICE FUNCTIONS AND APPS. HATS OFF SAMSUNG, BEST BUY AND GEEK SQUAD WHO SET UP THE TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its almost like being there. the pic is beautiful, it adjusts automatically to lighting, so as daylight increases or decreases, so does pic. amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the quality of the picture and sound. The colors are very crisp and clear. Being a "Smart" TV also is a nice advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I up sold myself when looking for a TV replacement. Salesperson was very helpful in comparing models and differences between models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best SUHD tv for this money. Good image quality. Sound isn't so great (you need to change the settings if you watch a movie).

    I would recommend this to a friend
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