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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Sound quality is very well defined. Zone 2, for me was very important to have. The app for IPad makes it very easy to change or turn on main and zone 2. My experience with Onkyo equipment has been good, 4 receivers owned in the past and this seems to be of same high quality. The only con is the remote control. Changing from zone 2 and main is awkward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming in UHD is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with our new PS4 Pro so my two kids and I could blast the bad guys in UHD. I chose this model over the much more expensive models because this TV is for our "kids room", rather than for the main TV viewing room. The online reviews I read gave it decent marks for gaming (in the 80s/100) and I figured for the price (i nabbed this during Black Friday deals of 2016) it would be worth it for UHD-gaming. The picture is amazing. There are much more expensive displays out there to but my admittedly unsophisticated eyes, and those of my pre-teen kids, there is nothing lacking when playing games like PVZ2 on the PS4 in UHD. I've some watched Netflix UHD content as well (that Siege of Jadotsville movie) and it too looked fantastic. Whatever I am missing by having not bought an OLED or one of the other more expensive LED TVs is not something that bothers me or the kids. I recommend this TV, even for your main TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my living room tv. Was a 42 inch Sharp Aquos over my fireplace. Flatscreen was well over 10 years old and thick. New Samsung 55 inch really fills the wall better and has a brighter screen. Should have replaced years ago. Great price and easy to setup. Pretty fast warm up time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good entry level 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade if coming from a 1080 tv. But, that's about as far as it goes. The simulated picutes enhancements cause some jitter on the screen so best to turn that off. Had to adjust the audio delay on my receiver to match the delay in processing. Good quality picutes though. Unfortunately I don't have any 4k sources to validate the quality on that front.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this TV via consumer reports and it was rated as a 'Best Buy' for mid-range 4k UHD TVs, giving you the best quality for the price range. They were right - the picture quality is great, we are loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is really smart - with past TVs it would take a while to hook up to Comcast, get the remote to work with TV, cable box, and other systems. This TV I just turned on - and it did everything on its own in about 5 minutes and everything works great and is simple to use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEAUTIFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. I read some reviews about the remote sucking but it's pretty easy to use. Not sure what the hate is about. Overall the TV is great! Also not advertised is that it is capable of HDR. Don't get suckered into buying a much more expensive tv without checking the specs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great midsize tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent, Smart TV is great. Easy to set up and wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Cyber Monday and couldn't be happier. Extremely impressed with picture quality at this price point! Very great value. Sound was a little weak but a sound bar addition took care of that. Samsung's Smart TV features are easy to interact with and very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I could've asked for! I've always waited a couple of years before I pull a trigger to get a TV but with Best Buy matching amazon deal day I'm glad I did it. My first smart TV and no issues here! Awesome quality and can't wait to pair it with the upcoming PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this tv and are very happy with the picture quality. We were told that the picture speed might be a problem while watching sports or action movies but have not had any problems. Used geek squad for the set up and installation and are so happy we did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv! I have been waiting to upgrade to 4K and I love it. Great Picture, Good price. I'm still blown away how good regular Netflix looks with my Apple TV on this Tv. Remote could be a lot better. I was going to get the 60in, but the 55in is perfect. Overall, I'm very happy with this Tv!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Easy to set up and use.lightweight.color is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for everyday and movie night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a TV that had enough clarity for 4K movie night but didn't break the everyday TV budget and this fit the bill. Nice design - attractive/thin/light, adequate sound and connectivity features, functional smart TV features. Great choice and value for $$.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung Television is awesome and this is my second Samsung television to purchase within 6 months, and what can I say??!! This TV is great! The TV setup is effortless. The picture on this thing is GREAT! WOW. You will definitely be glad you purchased this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances overall it's been a good experience with bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Fine HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine TV great picture fast rate 4K works well on Netflix heavy TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to setup. 4k looks fantastic. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    These smart tvs are smarter than me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty much a given that you are going to get a great tv from Samsung. That said, I was amazed how "smart" this smart tv was. It asked for my zip code and cable provider and used that to set up my my tv and all my aps! The picture on this tv is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture....super easy set up....all in all.....solid purchase.

    I would recommend this to a friend
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