Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Got a really good deal on it and it's amazing!! Love this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality for the price. Great picture. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for our master bedroom. It works and looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally we were looking at an LG model but I kept telling my wife that the picture (at Best Buy) on this Samsung was just so much better in detail etc. after looking at reviews and studying features etc. we decided on this model and we haven't been disappointed one bit! The picture is beautiful and the sound is surprisingly very good! So far so good as they say!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. It did take me a little while to fine tune the picture. But after doing so I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with UHD hopefully more channels will be available soon good picture just not noticeably better than regular 1080

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great quality. Plenty of features. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Best Bang For Your Buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features than you would expect for a product at this price level.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Vizio with this tv and it's been an amazing experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing from Best Buy, specifically because of the availability of the Geek Squad installation. We aren't technology savvy, so it is nice to have someone come and set everything up and explain how to use it. The TV is beautiful and that 4K picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps and great picture on this TV. Samsungs are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp image!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Highly recommended especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value great price and a nice upgrade from my last TV purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great way to view my favorite shows,news,sports etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best TV I've purchased for the $$. Crisp color, great sound. Samsung has always delivered a solid product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 55 Class (54.6 Diag.) - LED - 2160p

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good (one month)! Pluses are: outstanding picture; very easy to set up, great price and the delivery to my door was perfect (no issues). As a bonus, the pic size (55") is perfect for our "getaway" room which is 18' X 24'. Had been using AmazonTV through Amazon's outboard box with Ethernet cable but now use this TV's Smart apps...just as fast as before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great, just a couple problems that annoy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is overall great for its price. Only issues I have is the stand feels flimsy and after first installing it it felt like it still wasn't on correctly because you wobble the TV forward and backwards, next is that there is reflection of light if you were to have a light behind you while watching, and last and most annoying is that in their "smarthub" pretty much home screen, they have ads that you always have to scroll past for in order to get to your apps or programs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv gives a great picture and the sound bar enhances my tv viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't know what brand of TV we were going to buy when we walked into the store. We were met by employee Anthony Shandra in the San Luis Obispo store. He gave us very good info about the Samsung TV. Explaining about the pixels and showing us the flat screen compared to the curved screen. He knows his product. We are glad we met him and got such good info.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has an awesome picture. Great quality sound. Very easy set up

    I would recommend this to a friend