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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,265 reviews
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well the display and sound are amazing. The only issues are that the software gets laggy sometimes and HDR feature is not as good as advertised as it does not have the HDR Premium certification by the UHD alliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second of these Samsung 55" TV's. We generally like the TV. I am deleting one star for the difficulty of the remote. It is very spartan and non-user friendly. It was hard to figure out how to get to the smart TV options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a 50/50 with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV on bestbuy.com and that was a good experience. However, when I went (a day later) to BB, things were far more complicated. I had a confirmation number and it had posted to credit card but I had to wait for a "confirmation email." When I approached the front desk, described the situation and supplied the confirmation number she said she could not give me the TV because I had not received the confirmation email. I called BB customer service and they worked through the situation. I spent over an hour in BB trying to pick up a TV. It was very frustrating and I'll probably never do it again but I did receive my TV so I'm happy now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 65", 55" and 50" Smart 4K TV's and am thrilled with them all. Samsung makes great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding New 4K - UHD Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, it installed easily, performed outstanding, and has lots of great features. It is a 5 star purchase for anyone looking for a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first big screen tv and it is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, we put this up in our barn/shop because we do not have enough wall space in the house for it. I guess Super Bowl is at our place this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We now have 6 Samsung tvs and not disappointed with any of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great in the Man Cave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV a week and a half before Black Friiday......Informed that that I could get a refund if the price went down before Thanksgiving... It did and I returned to the store and received a credit for $100 + .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best purchase of mine was this TV. Has so many cool features and easy to install. Looks pretty sleek in my living room too. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv has excellent picture picture and have never had any problems with it. my only complaint is that the speaker isnt very good. if you plan on using a home theater system you will be fine the speaker just seems quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv best picture I have seen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The un55ku6300 Samsung tv is the best I have ever had. The 4K picture is beyond real! It is awesome and love this tv so much. I highly recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" ultra hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is excellent. The remote control is so simple, yet does almost everything the dish network remote does. Blacks are great along with vivid colorsp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a Christmas gift as I already have the 3d model of the same tv it's absolutely beautiful when it comes to picture quality and set up is a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen quality & refresh rate. Nice to have Internet built in but not much of a remote to search. Sound is just fine haven't need to add a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, great picture, great sound! I don't like that some of the apps stop working from time to time, other than that, beautiful on the mantle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv.great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't have the tv on sale that I wanted (no surprise there) so i got an open box tv a little better. It works very well. Nice picture and great sound. I got the sound bar but really didn't need it. Good volume!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic, light tv for 55" and good remote. I also like the home menu to get to apps and full browser. My only suggestion would be lighted keys on remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome black box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv with all new clear image quality.. it is worth the money.. but has few issues with web browser flash player installation.. better than LG smart tv .. I bought this after returning LG .. good choice..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV at an awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sceptical on purchasing this tv. But after reading reviews then going out to purchase it. It was one of the best moves I could have done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the TV and features. The only downside is the remote. Simple things like turning down the volume are difficult unless you blue tooth to a sound bar or using the xbox or an alternative remote app or remote.

    I would recommend this to a friend
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