Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,265 reviews
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with tv I had a problem with tv I had did some research and moved from Sanyo to a Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a home theater this is a great tv. I bought it for another reason though. I needed the browser to open pdf files for training classes which it does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my new 4K tv about a month now! It is doing great and since then have purchased 2 Samsung phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 55" Samsung has a great picture and sound. I just wish the smaller smart remote had a back light, have to have the lights on to work remote in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy w/ both TV and soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sound bar package with the Samsung 4K TV and I couldn't be happier with the results....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated our older tv to this Samsung. Just love this brand of tv. this is our 4th tv in this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys I love this tv.. It's everything I was looking for.. I'll be back for the 65' in a few months..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for a sport's fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good color and definition. Going to a bigger picture makes for great sporting event watching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV... But...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but the remote it comes with is super impractical without any number buttons. Navigation is a bit tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K is impressive for those sporting events

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    certainly recommend the samsung 4K televisions for anyone who's looking for a simple TV to configure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had very good deal for this TV. I love this TV and it has no problem yet. Evrything is working good.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Save Your Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a Samsung 4K UHD TV save a bit more money and buy an 8 series or better. The 6 and 7 series only have a native 60Hz refresh rate so motion and action look horrible. This model also can't display true HDR let alone HDR10. I returned this after a few weeks for an 8 series LG and it was a MASSIVE improvement. Of course, if money is no object buy an LG OLED.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung KU6300 TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Rated 5 out of 5 stars

    Great view quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is TV viewing made easy. Images are very bright and clear which prevents the eyes from straining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung best image for youre $$$$$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Samsung for over 10 years and wanted to replace it! found this tv great in price and super image!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped us was very knowledgeable about TVS and helped make our decision earlier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HD is geat but if not like TV 20 years ago

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD is fantastic. Disappointed non HD channels not as good. My old TV had both HD and non HD great. After checking with Best Buy was told that's how it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buy sales associates are the most knowledgeable and kind. I always trust their advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good tv. For the looks I preferred to go with the curved one, but this is personal taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great t v

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second Samsung t v both are great so far no problems the second one is a 4k is excellant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews were helpful....so here I am! I am a fan of Samsung and this hit the mark! Great price too!

    I would recommend this to a friend