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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Trouble with steaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the picture looks, but still not streaming properly, other tv is just fine

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thor

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing streaming issues.
      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Extremely poor workmanship for a Samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this TV. A week after buying it brand new from Best Buy the screen started flickering completely black. Although this flickering only lasted a second or so and was occasional, it nonetheless disrupted the experience. When I informed Best Buy of the problem (after getting back from a short summer vacation) they told me it was too late to get a refund / return and that I needed to deal with Samsung directly. So far 5 phone calls and 3 days later I am no closer to a resolution. I would have been happy to exchange and buy a more expensive TV from Best Buy, but after their unimpressive customer service I will get my money back from samsung (hopefully), and take my business elsewhere (definitely).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was more then I expected for the value regarding the cost of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a very good-looking TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV the pictures of the crisp and clear the sound is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This unit seems to be working very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit seems to be working very well. However, till I see how it holds up for the longer term, I won't rate it any higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website says it is not HDR but the new 2016 model is. It looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Had to get an upgrade since the last Samsung finally died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    salesman was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and I am one so I don't give that good review lightly. very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few days, now, living the picture, though. Will update if problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweeper is very light, it picks up very well and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! I only buy Samsung. The clarity is beyond comparison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchasing process and this particular purchase of the 55" Samsung 6300 series UHD TV was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, best TV i have ever owned. picture upscaling is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, the only thing I wish I wish I knew before I purchased was that couldn't get all the apps such as FOX and ABC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colors are true, picture sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From all over the room the colors are true, the picture clear and sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased at Christmas time and received a great deal! Love the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for displaying work related materials. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a 42" to this 55" Samsung! It is a beautiful image!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best 4k tv but is just fine for the price. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our tv, we liked the 55 so much we went and bought a 65

    I would recommend this to a friend
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