Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 167 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers regard the picture quality and curved screen as exceptional features of this 55" 4K Ultra HD TV. Many also appreciate the ease of use and find the price reasonable for the quality offered. However, some customers have expressed difficulty using the remote control. The stylish design and vibrant colors also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. I purchased it on black friday with free home delivery. This Tv has a beautiful picture from every angle. The remote control is very simple, easy to use and fits perfectly in your hand. This remote also controls the volume level on my Samsung sound bar as well as most of the features on my android tv box. It's a smart tv so it can very easily be hooked up to the internet wirelessly. I also have a galaxy s7 phone. If im watching recordings i made with my phone. I hit one button on my phone and it connects via Bluetooth to the Tv and will also screen mirror my phone as well. The sound quality is good better than the average big screen. But i still choose to go with a Samsung soundbar. It was so simple to connect wirelessly and the tv remote also controls the soundbar which I love. I'd absolutely buy this tv again. Even though I got it on a black Friday deal. Its worth the full price. Im very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new TV. The picture quality is excellent. With the curved screen you do not have to be directly in front of the TV to view the picture clearly. Our sofa is on the side wall, 90 degrees to the TV screen, and you can view the screen perfectly from that position.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Incredible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is great. I replaced a Samsung plasma and am not disappointed. It upscales the 1080p signal from my UVerse tv box very well. The curved screen gives added depth to an incredibly rich picture. Cannot wait to watch more of this tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've bought a lot of $1,000 TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I have NEVER been blown away like I am with this one. Everything from the plastic quality to the smart remote functionality to the user interface is extremely impressive... not to mention the amazing picture and color accuracy. I hooked all my consoles up before turning on the TV for the first time and it effortlessly recognized each and I realized that my smart remote was operating my xbox one before I knew what what was happening. I have a soundbar but the sound on this TV is even impressive, especially compared to most TVs these days. Bottom line is that I FINALLY feel like I got my money's worth out of a $1,000 TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect resolution, even the sound is great. Now we can see a perfect picture in all four corners of living room!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV especially the Magnolia special sale at $750. Remote of 2016 model is much better than this one (2015 model)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2nd time maybe a charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one. The first ended up after two years having a gray shadow going through the top half of screen. This is the replacement under extended warranty. ( thank god I had that). We will see. So far way better than the first one. Pay for the extended warranty. At least if it fails you can get it replaced easily. Delivery of this replacement is another issue. The guy showed up 5 hours earlier than scheduled and waited for me to return home ( I was two hours away at the time ). Still haven't resolved that and it seems that it's not important to Best Buy delivery to have their drivers show up on time as scheduled. Again the TV is great. It's just the delivery drivers / scheduling that suck !!! Just being honest on this one order.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having problems with my Sony TV I bought in March, I returned and got this Samsung. Unless you're going to pay top dollar I'd recommend this tv over any others at this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv for over the fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV HAS A GREAT PICTURE GREAT SOUND AND A GREAT PRICE. THE STORE BEST BUY WAS FRIENDLY AND LISTENED TO MY NEEDS AND HELP ME MAKE THE RIGHT DECISSION TO BUY AND INSTALL THE TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" 4K Ultra HD TV is a nice upgrade from my old plasma TV. The colors are so vibrant they are stunning. A lot of the visuals appear to be in 3D to me. The high dynamic range is a real plus. I wanted to try a little smaller TV than my old 59" plasma. The plasma just seemed too big for the room it was in. I'm still getting used to the smaller size. I had to raise the new TV off of my TV table using a wall mount to get the center of it to the same viewing height I was used to with the old bigger 59" TV. But now I have more room on my TV table for electronics. All in all, a nice TV. The 4 stars is because of the high price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    The TV is fine, but not much different then my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works fine. The picture is great. The remote is hard to use, but after using it for a while, you get use to it. The content available makes it so the picture isn't any better than my 10 year old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Curved?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would be big on the curve but it is very cool and the picture is clear from almost any angle.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 4 out of 5 stars

    Really nice for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung product. The picture is really nice. I expected it to be better than a flat screen, but it is about the same. The TV has a nice look and is not too big in my large family room.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the curved tv. Really great picture. A lot better than last tv we had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV does everything I hoped it would

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is terrific and I absolutely love the remote control and the built in apps. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with the new Smart TV. Was hoping to really be able to use only the Samsung remote but I don't find the function of using the guide with this remote as easy as the one that comes with the Comcast remote. Other than the remote, I have nothing but good things to say.. Such an imptovement over my 8 year old Panasonic Plasma. Much better picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Modern up to date package, excellent quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall review of the actual products is excellent. Frank the tech guy was awesome and his knowledge answered all my questions. Had a little trouble with the sales guy. Was not informed about the tech needed to hook up. On a bad note, I see the same TV I bought is on sale for $899.00. Seems kind of unfair I paid $1399.00 I should receive a credit. Next time I may purchase elsewhere and get Geek Squad to hook up. For this I give Best Buy a poor score.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and is easy to use. The remote is small but also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so crisp. I just love how it curve . It's like you're a part of the picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv has great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. The color is vibrant. The tv is easy to use and is is a smart tv.

    I would recommend this to a friend
Sponsored