Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 167 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers regard the picture quality and curved screen as exceptional features of this 55" 4K Ultra HD TV. Many also appreciate the ease of use and find the price reasonable for the quality offered. However, some customers have expressed difficulty using the remote control. The stylish design and vibrant colors also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 167 reviews
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great tv. So far a great tv. So far a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another high quality television from Samsung. Good value.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great TV, difficulty remote to operate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, remote is a pain in the but! Hate it! If you aren't technically inclined!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality . The voice command is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that a TV needs to do and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Clarity is amazing I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it and it's working great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and tv is good for using thank u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service and appreciate Geek Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV and really also appreciated the Sound Bar. Geek Installers were extremely helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv not surehow to work the HDR feature. Also only One HDMI port is UHD capable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it. I am not a lover of this shape seen I got this, I just love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good. I wouldn't say that it is the best but it's not bad either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the features this TV has and is really easy To use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV lost sound in about 15 months after purchase. Also, there was a hairline crack found in the screen that made it not repairable. Any recourse to get it replaced?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomended the TV the image is excellent I like it

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality, Price

    Rated 5 out of 5 stars

    Excellent Quality HDR Curved Samsung 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about the curved screen, however after having the unit in my home, all doubts have vanished away. The viewing angles show just as much color, depth, and saturation as it would from looking at it straight on. While this is a 4K TV, there does not seem to be much 4K content out in the world to enjoy that feature fully, however, this unit looks great connected to my Xbox One console, making it enjoyable for both gaming and blu-ray movies. The curved screen actually makes it feel as though I am in the game, while not being a 3D television. Excellent Quality, gorgeous picture, and fair price. If you're questioning as to whether you should buy this model. The answer is an obvious YES!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of false refresh ratings!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up in sale, used it for 20 minutes and returned it. Rated as a 120 refresh rate, actual (native) is 60. All the manufacturers are doing this now, not happy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too shiny and glare. All the other features are good. I wanted a flat screen but they only had a curve one.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    Did not last long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the television 11 months when a shadow appeared across screen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Curved screen, Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television today. Setup was fairly easy, picture is beautiful . I had no issues with the remote and It is easy to use and setup your Comcast X1 remote to use with or independent to control your tv. The smart hub is really nice to use so you can use it or a streaming box if you choose. I use my Roku 4K box and the 4K picture is OUTSTANDING! The television has full access to every device you set up. Which by the way was easy as well. I connected my television with a wired connection instead of wireless. After doing so the update ran with ease and completed quickly. The curved screen is really attractive too. I highly recommend this Samsung UN55KU7500 to anyone looking for an exceptional picture. Don't be fooled by the look of the remote, It is fully functional with great quality. Sale was quick and easy. Bought at Christiana Mall

    I would recommend this to a friend