Customer Ratings & Reviews
- Model:
- UN55TU7000FXZA
- SKU:
- 6401735
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 55" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality and ease of use, frequently citing its excellent color and straightforward setup. Many also appreciate the TV's value for the price and the wide array of smart features and apps. However, some users express dissatisfaction with the remote control and occasional issues with volume and internet connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
My new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV. Absolutely hate the remote!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works good. Nice clear picture and sound. Fits well in our lroom
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works great outside all you need is a kettle shade
I would recommend this to a friend - Pros mentioned:Picture quality
Love the tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grest hd tv loved it my family loved its perfect size and everything
I would recommend this to a friend - Pros mentioned:Price
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! We have always purchased Samsung TVs and they never disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice picture, haven’t had it very long.. the last Samsung we had only last a year.. hopefully this one will stand the test through time.
I would recommend this to a friend - Pros mentioned:Price
Best deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a steal for the price. You can’t go wrong with a Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and great picture! A lot of great apps included and downloadable.
I would recommend this to a friend - Pros mentioned:Picture quality
My New 55” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new 55” tv! The sound, picture is so clear, it’s like you’re at the movies!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I would recommend a samsung tv to anyone it has a very good quality
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far,the extra channels are great. And easy access to all the apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Good, but faulty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has good picture and sound, but won't stay connected to wifi. Not worth being a smart tv if it can't stay connected to the internet. Luckily I have a firestick so I can still watch shows. It's been like this since I bought it and apparently lots of others have the same issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .junior69:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an upgrade to an older tv and couldn’t happier. Great sound and picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice picture nice price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture for the price. A little hard to set up. Could use better directions
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, view and sound is so clear . Loving it
I would recommend this to a friend Not pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t even been 3 years and my tv already has a line on the display when tv is on. Super disappointing. Especially this being my first time purchasing a tv with BestBuy, I don’t recommend.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great Gaming Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Great for gaming. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Action
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great The 2nd Samsung Samsung 4 life Their TV is great
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great TV. Picture quality is excellent. I have NO complaints.
I would recommend this to a friend - Pros mentioned:Color
TV for Master Bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV for my master bedroom... Color is sharp and tone is good...
I would recommend this to a friend