Customer Ratings & Reviews
- Model:
- UN55TU7000FXZA
- SKU:
- 6401735
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 55" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality and ease of use, frequently citing its excellent color and straightforward setup. Many also appreciate the TV's value for the price and the wide array of smart features and apps. However, some users express dissatisfaction with the remote control and occasional issues with volume and internet connectivity.
This summary was generated by AI based on customer reviews.
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for a while and it has been great. It has great picture quality. It was easy to set up. The sound quality is good. My only regret is that I should have went bigger!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great Picture
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. We love the Samsung TVs and the ease of use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Best Flat TV Ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, Good sounds, Good Picture, Very easy to install, Very Recommended!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many years back(at least 10 or more), I purchased a 32 inch HD TV that still works and looks great. So when a Smart TV went down after about 2-3 years again on me, I figured my other Samsung still works and looks good let me get another one. Best move I made, even my nephew purchased a 55 inch Smart TV. The picture is great the sound is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV --- great picture. Easy to install an use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv perfect picture and sound quality easy to setup
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Room tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New picture and very easy to use remote should light up buttons
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV over a year ago. It has been used a monitor to show daily information in our front lobby. Have had no issues whatsoever. Sound quality is fantastic for our background music that plays. 10 out 10 recommend.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Satisfied customer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture has a great quality and for a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Typical Samsung - both good and bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters, right out of the box this unit has a pretty awful picture. Way too much contrast and the color was really cranked up. I was going to return it immediately but didn't for some reason and after a couple days of use the picture righted itself and was great after that. So I guess something had to burn in, so maybe give it a minute if this is happening to you. So, yeah, typical Samsung picture, so that's a positive. On the negative side, and why I returned it, it's typical Samsung on the software. Meaning, overbearing and overthinking things. In this case, it's the unit automatically trying to figure out what it is that you plugged into the HDMI ports. It wants to recognize your cable box, whatever, so it can automatically train the universal remote to operate it. Sounds great in theory, in reality it doesn't work half the time and you have to find your model manually. But this is only after it has wasted 5 minutes trying by itself. And if the universal remote works at all, it doesn't work well and hangs up sometimes. With only two ports in the back, swapping out an HDMI in favor of your Blu Ray, laptop or a Chromecast, causes a huge delay before you can watch while it tries to figure out what you plugged in! I put up with this for a while before I finally returned it. As for the Tizen OS, anyone who thinks this is intuitive has never owned a Roku. And the app library isn't that great either. Bottom line, there's better out there, despite the thousands that have voiced their support of this product. Pay attention to the expert reviews and you'll see a different story.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PaulLam,
Thank you for taking the time to provide feedback on your TU7000 TV. Please know your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture Easy set up Would buy again And highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Samsung Fan!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! Beautiful picture! Great price! Satisfied customer!
I would recommend this to a friend Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is one of the best purchases I have made. Hands down it’s amazing
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung UHD 55” T.V. Is STUPENDOUS!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a huge fan of Samsung for as long as i can remeber but finally being able to watch my favorite sports and t.v. shows have been stupendous. I ABSOLUTELY LOVE the huge screens Samsung has to offer and i 100 percent would buy another one for my home and would definitely recommend this to anyone looking for a new way to watch T.V. !
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect size for the area. Light weight and easy to mount on wall.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Good tv at a good price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great price. Easy to manage apps!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great picture quality. Easy to install and use. Good price
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 60" Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. With all the free Samsung TV plus and we use an antenna for other channels, plus we pay only for Netflix. This has been a big money saver for when we want to have TV time or movie nights. The picture is so clear and looks so real, instead of seeing pixels. We usually buy Samsung.products for the quality, but we feel this was a great value and a real game changer.
I would recommend this to a friend - Pros mentioned:Color
Best TV Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase! The display is very clean, colors are vibrant, and I like that the TV is compatible with my phone. I can change the channels with the Smartswitch app and even project my screen on the TV. This TV would sound better with a sound bar or any Bluetooth speaker.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in my bedroom perfectly great picture very light
I would recommend this to a friend