Customer Ratings & Reviews
- Model:
- UN55TU7000FXZA
- |
- SKU:
- 6401735
Customer reviews
Rating 4.6 out of 5 stars with 10042 reviews
(10,042 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 55" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality and ease of use, frequently citing its excellent color and straightforward setup. Many also appreciate the TV's value for the price and the wide array of smart features and apps. However, some users express dissatisfaction with the remote control and occasional issues with volume and internet connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
HDR content and motion handling are disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV yesterday and tested it on 4K/HDR streaming content on the Apple TV app. While the contrast and black level performance are more than pleasing, I am very disappointed with the HDR content and motion handling. It's not a streaming issue as my other TV set is working fine with the same connection. And I am not even talking about gaming or action movies; I am referring to kids' animated movies and soap operas on Netflix. A character simply shaking their head or moving their hand leaves a noticeable motion trail! I replaced this TV with a 2015 Vizio 1080p Smart LED TV. While I love the upgraded features and smart functionality on the Samsung TU7000 (and the obvious improvement in picture quality when observing stationary images), I have to admit that there were no motion trails in my older set. Will upgrading to a Q60T resolve this issue? I also understand that Samsung has stripped the Q60T of many features that only become available from the Q70T onward and so I fear whether upgrading to Q60T will really make a difference or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Subi:
Thank you for choosing the Samsung TU7000 TV and for sharing your feedback with us.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put together. Nice clean crisp picture. The sound is clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow what a picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a picture! Samsung sang ! 4K HDR features, menus easy to navigate, Great for Movies, TV and XBOX !
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time gets this brand of tv so far it’s has a great picture like the size the sound is very good
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is the best value for the money. Another win for Samsung,
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg I'm in love with my tv, the images are wauuuuu, I control it even with my cell phone, it looks very, very good
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
loveeee it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture on tv is soooooooooooo clean and clear best brand samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I will highly recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I ever bought. The image quality is top notch
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great features but remote needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 5 of these tvs for a vacation home, in various sizes all same series. Love the picture, don't love the remote. We have the Insignia Fire TV editions at another home and ease and simplicity of those remotes outweighs the complications of this remote. Apple TV built in was the main reason we went with this model. Samsung should take a note from Insignia, Roku & Apple TV for that matter and simplify the remote, put that extra info in settings menus.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the market for a new tv for our bedroom. This tv works great and meets all of our needs. It is the perfect size for the space. We had it delivered and it was delivered quickly and with ease. It came with two base stands that can be attached. We didn't add them because we decided to mount it on the wall. Personally, my favorite part is that it comes with all of the smart tv apps and app store so we are able to stream and watch anything we want. Quality and sound is great. No need for a sound bar in our bedroom. Great tv for a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Quality over size!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to upgrade my movie/gaming room. I wanted quality over size and didn't care if I hit technical viewing size to distance ratio. This is probably the best bang for your buck in terms of quality, price, and size. Ran some dolby vision tests when I got it and was amazed. If your looking for quality and don't want to spend to much, look no further!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 55inch LG that died on me. Using it in my bedroom. Picture is nice and clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, good value for money spent
I would recommend this to a friend Rated 5 out of 5 stars
Great TV with best quality from SAMSUNG
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great TV with awesome colors, and a great price, this is my first tv from Best Buy. So far it's one of the many investments I did in Samsung products. Thanks again Best Buy for all the variety of products you've been delivered. Overall good one but the only thing is the remote should need an upgrade!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was ready to purchase this Samsung TV for My new apartment, I was scared it was going to be in stock. This item was definitely there for me and it was an easy transaction. I love the equipment. Easy to set up, perfect quality, no complaints.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4K tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relative wanted to upgrade their tv and i recommend this tv and they loved it! Great TV with nice features!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv Samsung for soccer and football good pictures
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
I love this size of Samsung TV for my smaller room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 55" Samsung TV has great value for the price. I like the size even for my smaller room. I like the way that I can read the trailers on the evening news. This purchase is the 4th Samsung TV of this model that recently I've bought!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Decent purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked my 50” LG so upgraded to this Samsung 55”. Not gonna lie I kind of like the LG smart app setup but better then Samsungs. Also I cannot get Dolby at is enabled anyway. Connected to 4K player streaming. Anything always grayed out. It’s currently connected to Vizio 5.1 sound system equipped with Dolby as well.. picture is crystal clear, remote gets laggy and stuck for a few seconds often like an old slow laptop. Even with fresh batteries in the remote.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dave,
Thanks for reaching out and letting us know about the issues you are experiencing with your TU7000 TV audio. I have a few recommendations that may resolve this issue.
First, to ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, please make sure that your external soundbar is connected via HDMI in HDMI Port 2, which supports eARC. Then, to turn on Anynet+, go to Settings > General > External Device Manager > Anynet+.
If you continue to have issues, please don't hesitate to get in touch with us for further troubleshooting. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv it has an amazing clear picture the volume is amazing
I would recommend this to a friend
















