Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
JL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with some really nice features, but doesn't have standard remote.
I would recommend this to a friend- Pros mentioned:Price
Clear picture and easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture clarity, and good price. Don't love the remote, but that isn't a big deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV and Sound Bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a reasonable TV and sound bar package. Will update as time progresses.
I would recommend this to a friend - Pros mentioned:Price
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Definitely recommend connecting Ethernet for 4k streaming.
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for its size and is a great quality built tv.love the remote for this tv.
I would recommend this to a friend Great unit for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had it long, but so far picture has great resolution and colors seem true. Remote is not super intuitive, but works once you get the hang of it. TV was well-boxed and easy to get started using. TV speaker nothing to write home about, but didn't have high expectations there anyway.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money. Picture is very clear. Sound is ok, I hooked it to a sound var
I would recommend this to a friend - Pros mentioned:Price
Good tv for the bedroom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price got it on sale! But would not recommend it for the living room
I would recommend this to a friend - Pros mentioned:Picture quality
New Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pic but I find remote complicated. Not as good a pic as my LG had.
I would recommend this to a friend Good for what it is . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this new TV. We've had it for about a month and have not had any problems. We were using my BOSE speakers on the previous TV and we were disappointed that this TV does not have an auxiliary output for us to use . . . we do not appreciate when new technology forces us to purchase new devices to do what we could do with our former devices . . .
No, I would not recommend this to a friendNice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am enjoying my tv the only thing is Im not able to download the xfinity app to watch. The system needs to be 1113. something or beta I believe and mine is only 1112. something. I’m still learning things but I’m happy with my purchase
I would recommend this to a friend- Pros mentioned:Picture quality
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s big and has a nice screen its really nice to see that it Works
I would recommend this to a friend Happy with my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall all I am happy with this television. The colors are very bright. Setting it was straight forward & only took a few minutes. My only complaint is that remote doesn't have number buttons. Therefore its hard to change the channels without using the voice control option. Unless you utilize your cable box remote.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice tv for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a nice picture for a reasonable price. Overall happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to manage, good quality. It works well too, I use it in my bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent some money on this tv. It’s pretty good. Nothing bad to say about it.
I would recommend this to a friend I was unable to access Prime Video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new TV in May, 2020 and it was installed by the Geek Squad. We also have the Total Tech Support. I suddenly lost Prime Video for several days, and, after trying to trouble shoot per the internet was Finally, to the last solution, to delete my info from the prime app and reinstall. I did not know how to do this so I called the Geek Sqad. The first person I spoke with at the Rogers, AR Geek Squad didn’t seem to want to help. He told me to call the Installation people. I waited on hold over 30 minutes and finally spoke to someone and that it was a Samsung issue and he would do a conference call with me to Samsung. I was on hold for over 20 minutes, when another guy came on the phone, who turned out to be from Samsung, and knew exactly how to delete the info and reinstall. Why don’t your people know how to do this? By the way, a conference call is between 3 or more people. Maybe, if your employee had stayed on the call, he would know how to help someone who had a similar problem. Instead, I feel like everyone i talk to at Best Buy just wants to shove my problems onto someone else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NcMc,
I am very sorry to hear that you experienced issues with Prime app and with the service process.
Your feedback is important to us, and we will document it.
If you need assistance with any other TV features, please reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
- Pros mentioned:Picture quality
The Price Right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is good quality, I expected something better for the price is ok
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're happy with our latest Samsung tv purchase. Great picture, good price!
I would recommend this to a friend Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up especially if you have Samsung phone. Synced almost immediately.
I would recommend this to a friend