Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Bought on sale. Good picture and quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Great addition to sunroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and sound great however I don’t care for the remote.
I would recommend this to a friend so far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been good so far. I like have all the smart apps on my TV that I had on my apple TV or Xbox. It's nice to have some of the news channels that come on the Samsung TV app. I've had to reboot the TV twice so far. Once for failing to connect on the WiFi, and another time when the colors got off. The home page and menus are not the best but are useable.
I would recommend this to a friend- Pros mentioned:Picture quality
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and quality picture. Would recommend this Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy my samsung 55inch happy for air play have to buy a 4K player
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy setup. Like the Samsung tv channels.
I would recommend this to a friend - Pros mentioned:Picture quality
Not the best or worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy for video games. Never been sick from 1st person shooters but this tv made me nauseated. Picture quality is good for the price. UI can be laggy and frustrating. Did like how easy it was to set up and integrate cable box, sound bar, and PS4. Returned for TV with higher refresh rate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KevJ,
I am very sorry to see that you were not happy with the TU8000 TV and have returned it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Simply give us a call at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12PM EST, 7 days a week
Or copy-paste this link into your browser to LiveChat with us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
-Samsung Ambassador
- Pros mentioned:Price
Samsung - 55" Class 8 Series LED 4K UHD Smart Tize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worth the price and functions very well would purchase again
I would recommend this to a friend Satisfied with a good recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After an evaluation on a recommendation provided by your associate on my need, the price and size of the television including the knowledge and good attitude received purchasing experience was fantastic. In addition, after receiving it and turned on I’m more than pleased.
I would recommend this to a friend- Pros mentioned:Picture quality
Not as clear as I thought it would be.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my last big screen but not upgrade I thought it would be.
No, I would not recommend this to a friend SAMSUNG TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Still working great! I highly recommend Samsung products, they are just as great as higher products at a lower cost. From TV's to phones you Samsung has not fail to amaze me.
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice picture and sound takes a little time to get use to the remote
I would recommend this to a friend Dustin did a great job.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dustin was completely professional. Cleaned up all the packaging before he left. He was great. Nothing to do with him, but we never got the reminder call the day before the install. That was a little annoying as we were up at 7 am and Dustin did not come until 11 :30.
I would recommend this to a friend- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult for me to get used to a remote control without numbers. The tv defaults to vevo channel from Samsung Live tv app when turned on, instead of the last channel I had. Other than that, it’s as good as what I expected from a Samsung tv. Picture is crisp, sound is good.
I would recommend this to a friendBrand response from Samsung
Posted .Zzyyxx:
Thank you for purchasing the TU8000 TV and for your feedback regarding the remote.
You can choose what your TV does when you turn it on by going to Settings > General > Smart Features
When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on.
If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off.
I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
new style remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is your average tv. very bright clear picture, with sound that needs a sound bar. all in all a good tv. the new style remote and smart tv needs some getting use to. the user manual is for start up only with the fun manual on screen I am 70 and old school
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Good picture and easy usage. I would buy the brand again
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large set and picture clear - good sound. Good price.
I would recommend this to a friend Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart TV. I think it's really cool that Samsung has their own channels, which provides more content since we're cord cutters. I actually had to exchange the first tv we picked up since it had a defect in the corner. It also took some time to download apps and adjust settings for fast moving sporting events, but the new tv works just fine.
I would recommend this to a friendIt's a TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good excellent color and clarity excellent but expensive
I would recommend this to a friendSamsung tv is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv haven’t had any issues with it. The game mode is the best not so many good apps but the one it has are good enough you get YouTube Spotify pandora among others I recommend this tv there are way better ones but if u looking for a upgrade this one works great
I would recommend this to a friend