Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice TV but shouldve waited alil longer for a better price.Refresh rate could be better cuz we watch alot of basketball.Other than that its a good tv.....
I would recommend this to a friendSafe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service techs. Were very helpful in setting up my TV.. were wore masks, gloves and foot coverings due to covid. So I was not concerned about safety.
I would recommend this to a friend- Pros mentioned:Picture quality
It's OK for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture it's OK for the price the remote control not easy to use for older people they don't know anything about technology like my mom the main menu is not easy to use for her
I would recommend this to a friendBrand response from Samsung
Posted .Pharaoh,
I am sorry to see that your parents had trouble with the remote functions.
Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TU8000 TV.
- Samsung Ambassador
Samsung TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any problems and 1 1/2 yrs in the screen still looks great. Can be hard to see at times if the sun is hitting it.
I would recommend this to a friendHaven’t used it that much yet. But like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually - I ended up getting 43 inch. Now wish I had kept the big one. I did not buy sound bar and don’t need it. I called Samsung for help and was totally surprised that they answered quickly and were incredibly helpful.
I would recommend this to a friendExcellent purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paul Degracia is knowledgeable and non condescending. These are 2 rare characteristics in service technicians. The Geek Squad and Best Buy associates are just great!
I would recommend this to a friendPerfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice TV and easy to use we did have to repurchase due to our children throwing a toy and screen color turned black on half the screen
I would recommend this to a friendGreat second tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is pretty useful if you don’t want to add an Apple TV, it includes the Apple TV app and airplay. Great option.
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV, no easily unerstood instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture is great, but hooking things up was very difficult, and all the info on line was nebulous to me. I did call Samsung and after waiting 30 minutes the guy did help.
I would recommend this to a friendBrand response from Samsung
Posted .Danny,
Thank you for purchasing and reviewing this Samsung TU8000 4K TV. Your user feedback is very important to us and will be shared with our TV product team.
Please do reach out to us should you have any questions, concerns, or need assistance.
You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
Or find us on Twitter: https://twitter.com/SamsungSupport
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and services.
-Samsung Ambassador
Excellent picture quality!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since we are bit technology challenged, we asked our teenage grandson to help set up the TV for us. We are now able to quite easily access our favorite TV shows.
I would recommend this to a friendVery Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this TV is working fine with no issue. The price is reasonable and the quality is acceptable. Contrast ,sound system , internet and Wi-Fi is simple to use, Happy with my purchase, I wish stays the same, Thank you Best Buy,
I would recommend this to a friendTV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, except for the fact it doesnt have RCA sound outputs. The optical is ok, but not all the time do the sound and lips sync up. Using the RCA and surround from our cable box seems to help.
I would recommend this to a friendFantastic and great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time deciding what TV I wanted but the Samsung was an easy pick. There is just so many options but this one fit my budget, size, and....perfection!!!!
I would recommend this to a friendOz Samsung TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm loving my new TV I've always been a fan of Samsung I've recommended this TV to a friend and he is purchasing a new one in a couple of weeks
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own two other Samsung TVs and needed one for our sunroom. This tv fit the Bill . It was the right size and bright enough to see in a bright room.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own several Samsung smart TVs and have never been disappointed. All have been purchased from Best Buy and their prices and customer service cannot be beat!
I would recommend this to a friendvery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my T.V; the people that installed where; so very nice and helpful. I just want to say thanks ; I am so enjoying my new T,V easy to; operate
I would recommend this to a friendGreat Picture - Decent Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent. Smart Features are standard. Came highly recommended by techs that work on TVs - and I was not disappointed. Highly Recommended.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is excellent. The installation services was the worst I've ever seen. Wall mount, NOT LEVELED CORRECTLY. I would recommend the TV,but never your services
I would recommend this to a friendGreat tv for price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is worth it and smart feature is awesome. Best purchase of a tv I have made.
I would recommend this to a friend