Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this TV a better review but it did not meet my expectation. My 8 year old 42 inch Samsung LED has a better picture quality than this TV. If you view sideways, it is not a good picture (poor detail of picture). You cannot adjust the true skin color of white people. It is difficult to fine tune the color for skin color. The mini remote control is horrible. It is difficult to maneuver around the TV. Most broadcasting stations are not 4K ready. You will not get the true 4K color. I wished that I never bought this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rob0808,
I am very sorry to hear that you are not happy with the picture quality of your TU8000 4K Smart TV.
Our 2020 TU8000 Series features Crystal UHD processor, 4K AI upscaling, HDR, Game Enhancer and more, all designed to give you the best in dazzling, crystal-clear images and rich digital experience.
There are several settings you can adjust to your liking such as Picture Mode and Expert Settings. Please see this guide for complete details:
https://www.samsung.com/us/support/answer/ANS00079295/
In addition, the image quality on your screen depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Good bang for you buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clearest screen I’ve seen yet!!!! Watching for product review in shot in 4K looked amazing definitely would recommend
I would recommend this to a friendGreat TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun. I am really glad we found this TV. Samsung does it again, and the channel list is incredible
I would recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but there are issues with the screen losing 5 inches on right side. Other than that I am pleased with the product.
I would recommend this to a friendHello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love buying from Best Buy always really helpful and answers all my questions my products work perfectly fine!!!
I would recommend this to a friendGreat tv and great service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great tv. I love Samsung. The bestbuy associate was very helpful and got me all squared away quickly.
I would recommend this to a friendDianne
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it only a short time and happy with it. Takes some time to manage the remote as instructions for use are really not adequate for someone not use to the newer TVs.
I would recommend this to a friendan excellent tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bang for your buck tv, it took me a while to settle on one but im glad I chose this one.
I would recommend this to a friendSamsung 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love samsung products, i can link my phone to it so if i cant find the remote i just use my phone.
I would recommend this to a friendGood TV for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV. It is better than some but as anything it has a few areas of concern. The remote took around a week to adapt to. It was very easy to hook up to our soundbar.
I would recommend this to a friendDAVID'S TV REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A TECHNICAL ADVANCED TV, AND HAS GREAT APPS. HOWEVER MY WIFE IS NOT VERY TECHNICAL AND HAS A HARD TIME WITH IT. A MANUAL FOR HER WOULD HAVE BEEN HELPFUL.
I would recommend this to a friendNo issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine open box and never had any issues or problems. Still don’t, loving it for my tv.
I would recommend this to a friend- Pros mentioned:Picture quality
samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy the remote stop working. not compatible with the apps. i was trying to download. Overall its has great picture quality.
I would recommend this to a friend Nice new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and picked up the next day. No problems setting up. Works great. Good price and good product. Thank you.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new tv is great. I was impress that they gave me credit for a return and then i added the upgraded tv.
I would recommend this to a friendGood buy for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good. However, it is best viewed in a dark environment. There is a lot of reflection in a well-lighted space. I don't experience such reflection from my plasma tv.
I would recommend this to a friendVery good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s actually really good for the price. The HDR feature works better then my last Samsung which I had to replace because some of the backlights went out.
I would recommend this to a friendSAMSUNG 55' SMART TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTALLER DID A FNE JOB SETTING UP THE NEW 55'' SAMSUNG & TEACHING US HOW TO OPERATE IT AS WELL AS THE REMOTE CONTROLS - REG CABLE & AUXILIARY CONTROLER
I would recommend this to a friendBest recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever purchased it has the best graphics and best for gameplay and great to watch movies
I would recommend this to a friendAwesome Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this tv for long time and I love it , have all what I need for my family
I would recommend this to a friend