Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Great tv. Shopping at Best Buy is the only place to shop for great service
I would recommend this to a friendAt last what we wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be easier if your salespeople listened instead of going for the most expensive item you carry.
I would recommend this to a friendAwesome Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Samsung, Thank you for the recommendation Best Buy! Highly recommend this TV
I would recommend this to a friendGreat buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV! Great upgrade from our previous one and love that it can stream all of our favorites!
I would recommend this to a friend- Pros mentioned:Picture quality
Series 7
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The series 7 is better than this tv and definitely cheaper as well.
I would recommend this to a friend Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second bought for sons room works great even for Fortnite minimal lag would definitely recommend
I would recommend this to a friend- Cons mentioned:Volume
Good price, but nothing great here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my parents, Volume is terrible on this tv, very difficult for my parents to use the tv controller.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rezz,
I am sorry that your parents experience issues with their TU8000 TV.
One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.
We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test.
Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare
Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TV.
- Samsung Ambassador
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, amazing price. Excellent audio quality and display quality
I would recommend this to a friendA non satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was not as easy as expected. I have it on a setting that I cannot reverse for some odd reason. When using the “Smart TV” mode, everything looks like it is a negative and I cannot reverse it... so I HAVE to use my Amazon Fire Stick so I don’t see the annoyingly picture it has now. I tried to get a quick fix, but Best Buy wanted to CHARGE me with a Geek Squad ticket. Needless to say, I am NOT 100% satisfied with this purchase.
No, I would not recommend this to a friendTVs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung tv is good tv I have 3 tv in home I don’t have any problem with this TVs good stuff
I would recommend this to a friendAmazing picture and easy operation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new TV. Samsung products have been great performers for us over the years.
I would recommend this to a friendNot one of Samsung’s better models
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have read reviews the legs are so wide had to purchase a custom stand. The legs are wider than Samsung’s 75” tv I purchased two months ago.
No, I would not recommend this to a friendGreat tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv the geek squat were right on knew what they were doing and got the install done in short order.
I would recommend this to a friendTV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv had an issue with the hdmi ports and the main board had to be replaced. After the samsung tech setup the tv its much better.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a perfect fit for the master bedroom. Highly recommend the TV for any use in your home
I would recommend this to a friendSamsung Smart TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far this is my favorite tv. i wish i would have went bigger but i dont have the room currently.
I would recommend this to a friendAlmost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would be five stars but the foot stands are so far apart it doesn’t fit on our entertainment center which our previous same size tv did
I would recommend this to a friendAwesome Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV was a great purchase and the clarity is awesome. This is my second Samsung tv and I’m hooked.
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and my son loves it. Great viewing quality
I would recommend this to a friendSamsung 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV’s are hard to beat and we are super pleased with our 8 class and née Samsung Soundbar
I would recommend this to a friend