Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Smart!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. I love all the smart features. I do wish it was easier to navigate though!
I would recommend this to a friendWorth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love it! Great clarity and the Samsung channel is extra that is awesome.
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep up the good work, best will always be a place every customer would love to go and shop at.
I would recommend this to a friendread the book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. a little hard to program . Take your time and compare different models.
I would recommend this to a friendExcellent TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a huge tv fan, but for the certain programs I enjoy this TV is perfect, I'm enjoying it a lot.
I would recommend this to a friendOk TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the lack of smoothness when watching a movie. Adjusting the controls did help some but still not as good as my 10 year old Samsung upstairs.
No, I would not recommend this to a friendVery sharp picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the TV especially the 4K the shows are so clear and you feel like you're right there
I would recommend this to a friendGreat tv. Remote needs work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Don’t care for the one remote. Very touchy but the tv is perfect for our bedroom.
I would recommend this to a friendTv is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAD GREAT SERVICE AT THE BEST BUY. IN EVERETT MASSACHUSETTS SND THE TV WORKS GREAT NO COMPLAINTS
I would recommend this to a friendGreat picture.great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. The sales rep also got us a very nice stand for the tv which fits our room beautifully
I would recommend this to a friendSamsung tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. The Best Buy experience is perfect and effortless. Love the process.
I would recommend this to a friendGreat TV replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV and the curb side delivery. I always go Best Buy. Why do you tell me I have to write more
I would recommend this to a friendTu8000 55”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price just lacking a few adjustability options for hdr movies. The tv is also laggy in the menu and switching between apps.
I would recommend this to a friendGood TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good, not exactly what we wanted but the service was great and the price reflects the quality
I would recommend this to a friend4K Baby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how nice the set is. I put it in the front room, and it works as advertised.
I would recommend this to a friendGreat TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for the price. The smartness of this product is amazing. Samsung never fails.
I would recommend this to a friendSamsung 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and price! Quality product and installation crew was fantastic to deal with!
I would recommend this to a friendMy purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opted to upgrade bedroom and office to optimize my 4K provider upgrade. Salesman was great
I would recommend this to a friend- Pros mentioned:Price
Beginner TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price, but not worth of tech savvy. Slow navigation and poor remote control designs. Returned!
No, I would not recommend this to a friendBrand response from Samsung
Posted .nthanomsutya,
I am sorry that you are not satisfied with the TU8000 TV and had returned it.
We value your user feedback and will share it with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12PM EST, 7 days a week
Simply copy-paste this link into your browser to LiveChat with us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
We hope to regain you as a customer in the future.
-Samsung Ambassador
Not what we expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this tv home and returned it within 1.5 weeks. Our old Samsung has a much better picture.
I would recommend this to a friend