Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- |
- SKU:
- 6401746
Customer reviews
Rating 4.6 out of 5 stars with 3214 reviews
(3,214 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Smooth transaction
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth transaction. I enjoy the product selection and availability.
I would recommend this to a friendRated 5 out of 5 stars
Bay Home TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Just the right size for our living room out on the bay home.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great tv but big issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and features amazing except for the smart share feature. Every vibration in the room makes the tv give off a loud notification sound even when muted. There is no way to cut it off. Samsung was no help and unprofessional. Best buy so far has no clue what I'm talking about. If I could fix this problem 5 stars but again no one has been able to help
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheDuke,
Thank you for your purchase and review.
I apologize for the inconveniences you have had.
It is possible that the Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired.
To turn off Voice Guide, navigate to Home > Settings > General > Accessibility > Voice Guide Settings > Voice Guide.
Note that the Accessibility menu can also be reached by holding the volume button on the remote. This is typically how the feature gets turned on accidentally.
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes the best televisions. Great color! we purchased this for a house warming gift.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Buy for Price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase from BestBuy, I buy all my TV from there and I only purchase Samsung
I would recommend this to a friendRated 5 out of 5 stars
Worth buying
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever. Gonna almost be 2 years and it's still in good condition (:
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new tv is all that i had hoped for. The guys who delivered it were pros.
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, I had the geek squad wall mount it & they were fantastic
I would recommend this to a friendRated 5 out of 5 stars
Samsung television 55 inches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gift that I purchased was the best choice it was really loved and appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, easy to set up, and up to date technology make this a value for the price.
I would recommend this to a friendRated 4 out of 5 stars
Good buy for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lower line in this brand TV. It is adequate for us as a second television. I knew what I was buying and am extremely satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Sharp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp and clear screen. very good collection of included and downloadable apps
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It served the purpose perfectly and came at the right time.
I would recommend this to a friendRated 5 out of 5 stars
overall experience great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.staff was very well educated about the TV. i really appreciated his input, and guidance.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been good buy. Have used this brand for years and will continue.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of the statements about the TV by the salesperson were correct. Works like a charm.
I would recommend this to a friendRated 5 out of 5 stars
big tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a great tv. the color are perfect. it is the perfect size for the tv.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Bought for my in law for her birthday and she loves it !!
I would recommend this to a friendRated 5 out of 5 stars
Great TV, Better Price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing 4K LED TV! This TV looks amazing, you won't be disappointed with this TV!
I would recommend this to a friendRated 5 out of 5 stars
Samsung 55'TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just LOVE my SamsuSmartng 55" Class 8 Series LED 4 K UHD Smart Tizen TV.
I would recommend this to a friend


















