Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Would buy agin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered quick, fast and easy. Set up was amazing.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience other than State mandated COViD foolishness!
I would recommend this to a friendNew Crystal TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, I wish I would have bought it earlier.
I would recommend this to a friendTV Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad technician was efficient and very helpful
I would recommend this to a friendSS Crystal UHD 55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for a few years. It’s still a solid tv!
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, we use it for bedroom and have no complaints.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I put a lot of words here for you. Does this make you happy?
I would recommend this to a friendGreat TV for Samsung users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything we own is samsung and works well with everything
I would recommend this to a friendExcellent TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful High Definition Display. Great Options. Easy To Use.
I would recommend this to a friendAwesome tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great purchase. Couldn’t be happier with this Tv
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service great picture would recommend this product
I would recommend this to a friendlove this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome but the service I got was horrible
I would recommend this to a friendGood product and installation but problems billing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great and the head phones are adequate. The headphones were billed twice and the tv wall bracket was never received but appeared on the bill. The bill is about $100 too high and has not been resolved. The Warwick RI store agrees that credits are in order but It has been difficult to resolve with billing. Some lack of communication in the Best Buy back office.
I would recommend this to a friendBrand response from Samsung
Posted .Andrew,
Thank you for your review on this Samsung TU8000 Crystal UHD TV.
I am sorry you had issues with the purchase experience. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST 7 days a week
Simply copy-paste this link into your browser for LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for bringing the issue to our attention – we greatly value your feedback.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
- Samsung Ambassador
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been great so far, I love the set up on it.
I would recommend this to a friendBest Buy for 2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and brilliant screen. Love the clarity.
I would recommend this to a friendLove the image
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen looks super smooth love it the way we can maneuver
I would recommend this to a friendGreat Picture Quality and Performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Performance and Value for the price! Would recommend!
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the TV except can’t find a way to lighten up the picture! Doesn’t seem to be as bright
I would recommend this to a friendSuper Services and Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The set up was easy and looks great.
I would recommend this to a friendIt Works Really Good , I Enjoy It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Enjoy It And So Does My Family. It’s Perfect For My Room.
I would recommend this to a friend