Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- SKU:
- 6401746
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
So so picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of picture when watching TV is not as you expect after seeing the pictures in the store. Took many, many, many tries to get a setting that was pretty good. It is still a little fuzzy on people and some writing unless you back off much farther than you should need to. I am returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hotshot:
Thank you for purchasing the Samsung TU8000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture quality. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good fir the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great, graphics are decent price was ok the volume is great
I would recommend this to a friendGood for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv if it had more refresh rate it would be the best in its class
I would recommend this to a friendDid not purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not purchase, too large for space where it was to be installed.
I would recommend this to a friendFills the Bill.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is used daily for general viewing.......nothing special
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad purchase, everything works fine and is easy to use.
I would recommend this to a friendGood. For the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works good for the price. Having a little trouble understanding the Usb
I would recommend this to a friendMr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the fast service with curb side pick up. Quick and easy!
I would recommend this to a friendbobs review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did homework and like my purchase the sales person was helpful
I would recommend this to a friendWatch sports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't set up yet, but in process of putting together a good system
I would recommend this to a friendBuy the LG 55
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought the LG 55 earlier in the year and it was murdered. So needless to say they were out of that model so I decided, Samsung makes good tablets and phones. This particular model kinda sucks compared to the LG model. That said I'm stuck like chuck till this dies, of natural causes lol
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jlgonefishin45,
I am very sorry that your experience with the TU8000 TV was less than perfect.
Our TU8 Series incorporates many of our premium features and technologies, all geared towards delivering the best in viewing enjoyment.
If there is anything else we can do to improve your enjoyment -- such as helping to optimize settings for your specific usage scenario -- please let us know.
You can reach Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to upgrade to hi-def, bought what we could afford
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture,poor operating functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent, however the remote control function is terrible. It’s difficult to operate because it does have normal buttons. The tv doesn’t work well with cable remote controller. It takes forever to change functions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Me4P,
I am sorry that you are experiencing remote operating issues with your TU8000 TV.
To optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
Here is a link to a setup guide of universal remote that may help solve your cable control concern:
https://www.samsung.com/us/support/answer/ANS00050204/
We value your user feedback on the remote design and will share it with our product team.
If you need further assistance with settings or features, please know we are here to help and can be reached at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 9PM EST (Mon-Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
Good,but I returned it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned it because it had some problems connecting to the internet
I would recommend this to a friendSamsung 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the TV. The remote is not very user friendly.
I would recommend this to a friendI need to buy a cord for a new tv?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tv but not to much difference in any of the pictures these days anything over 500.00 seems to all look the same. This Best Buy sucks they sold me a brand new tv with no cord and said I needed to buy one
I would recommend this to a friendBad wifi boards
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV disconnect from Wi-Fi regularly, must be unplugged from the power in order to reconnect. This is the same problem that I had on an LG TV before I moved, so I purchased a Samsung to avoid the issue. It seems both companies have faulty Wi-Fi boards.
I would recommend this to a friendTV is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Myvson needed a tv and was able to get a great deal at best buy.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but the picture quality could’ve been better.
I would recommend this to a friendGreat TV for my office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for streaming xfinity, netflix and amazon while I work.
I would recommend this to a friend