Customer Ratings & Reviews
- Model:
- UN55TU8000FXZA
- |
- SKU:
- 6401746
Customer reviews
Rating 4.6 out of 5 stars with 3214 reviews
(3,214 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8 Series LED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning visuals and vibrant colors, while others appreciate the user-friendly interface and quick setup process. However, some users have expressed concerns about the remote control, screen issues, connectivity problems, volume issues, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4K TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV over 3 weeks now and I’m loving the 4K on it. 55” might be a bit big for some rooms but overall it was a great choice for me. Perfect for gaming on my PS4 Pro with the 4K cable.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Samsung 55 Class 8 Series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for the Guess room and it does everything I ever wanted a TV to do and more. With one remove control I switch from Cable to WiFi without losing the connections from either one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Needed an Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased as an upgrade and we are cutting ties to cable and streaming now. Picture is great and works with our Samsung Sound bar we used on the previous tv. We are happy campers!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 2 of these televisions. One for my guest room and one for my office. For the price it is a decent tv. The sound is pretty good. Integrates nicely with my Sonos beam.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything that I was looking for. The colors are very sharp, the 4k features are good. The smart features were a little tough to navigate at first, but I have gotten the hang of it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for the price. Many nice features. Beautiful picture quality. Typical tv speakers. Samsung Plus tv nice features since we do not have cable or dish.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
55" Samsung 8 Series TU8000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is really clear. I'm a bit annoyed about not having a manual supplied with the TV. I don't like having to go online to get a download just to figure out what to do. Also, the remote control is small and not as easy to use as my old one.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Great deal on a smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on a smart tv. We love it. Not the brightest picture but a very good value for the money. Comes with a really great remote that controls the directv box too. I'd buy it again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been blown away by the picture quality and would recommend to anyone. Specially considering the price you pay, it really doesn't seem worth the extra 00's of dollars to get the better version.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it was time to replace my TV for something new and fresh. After doing some research, this was by far the best TV out there that aligned with my budget and size I was looking for.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 4K
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Picture on the wall… great picture in true 4K beauty. The SmartThings is also superb. I’m third Samsung. Don’t look back. Best picture quality for the money
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. First smart TV. Installation wasn't a problem. Set up took some time. Good picture and sound. Just waiting for some 4K sources to really see what this TV could do. The only problem is the stuttering effect. Still trying to figure that out.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, good picture quality only thing I find annoying is the remote is really sensitive. It responds to the softest touch.
I would recommend this to a friend - Cons mentioned:User interface
Rated 3 out of 5 stars
Mixed Feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the tv is okay. I’m not sure if the way it operates is because of the price range. It has some strange quirks. Every so often you can’t get the channel guide to work. I have had the picture stay small like in the guide when you exit the guide. Power off and on makes the picture big again. Sometimes it doesn’t seem to want to focus. It’s like it’s searching like a camera does. Did not like the fact that you don’t even get a manual with it ! Almost took it back. Kind of mixed feelings about the quality ! Probably would not buy another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung:
Thank you for purchasing the Samsung TU8000 TV. The manual is available directly on your TV at: Settings > Support > Open e-Manual
It is also available online at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu8000-2020
Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound.
Go to Settings > Support> Device Care > Start Device Care
You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again.
I hope this helps. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Price
Rated 5 out of 5 stars
Great Tv for the value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this tv for 2 reasons, good price and I only buy Samsung . Also cfinity and Samsung came together to provide a streaming app on the Samsung tv. I don’t need a cable box as a result.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
With all basic functions & good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earlier i went best buy to for series 7 but then i but series 8. It has with good price compare to samsung website. Best buy is very friendly. They help to load in my car as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when I bought my place upgrading from a 10 year old 42in TV. Lacks the inputs my old TV has, but the picture for what I need is perfect. Anyone on a budget this is a great TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
I would pay a little more for better quality tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honest not a good as my older 40” inch Samsung when close to screen. Laying in bed picture is amazing and sound is better than expected. Sometimes when watching movie I have to pause it bc I think I hear something outside but it’s the tv.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased due to Toddler son throwing remote control on our Samsung Series 7 TV and causing many black lines. Went and purchased this newer version and as always very happy with my Samsung TV,
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 55" TV has the quality of the other top of the line TVs to me and my family. We aquire it at a great price and now it belongs to my son's room for his games and movies. Very content.
I would recommend this to a friend


















