Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $195.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,992 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV for the price. Easy to set up. Easy to use. We have it in one of our guest rooms and our thanksgiving guests loved it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, but we had such a big trouble setting it up. We had no idea of what we had to do to set it to our cable. No one told us, not the salesmen or anyone, sure not the delivery people. We were told they would help set it up for us because we told them my husband Roy had 10 back surgeries and couldn't. They couldn't wait to get out of here, they set it down and ran, we yelled please help and they never looked back. It took us a week to set up to cable because everytime we turned it on it was Samsung. At least 20 phone calls and help from neighbors to finally get it to come on. We're still not sure how to use it. We are both 79 and just needed a new TV. So we are not happy with Best Buys service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RoyMcCollister,

      Thank you for your purchase and feedback on the delivery service of the AU8000 TV. I'm sorry to hear you did not have a great experience. I recommend reaching out to the local Best Buy where you purchased your TV and providing them with feedback as well.

      Also, please know we are here for you if you need any help with your Samsung TV. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Very thin and great picture.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I have three of them in my business (55, 65, an 75") This model (AU8000) is very thin and if mounted with the "Samsung 2021 Slim Wall Mount" it protrudes only about 1.5 inch from the wall including the bracket. The screen is bright, at least in our indoor setting. I can't say how it works for gaming, etc., but very happy with it for typical use. It comes with screen-protector strips for lifting it, which are important because it's so thin. I bought the Samsung 650 sound bar for one of the TV's. Sound quality is excellent, although if you want really loud sound you might want the larger model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for an excellent TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for our bedroom. It has a much better picture than expected and works well with my antenna and wifi to receive all of my comcast channels. The Samsung Tiezen system includes a lot of additional channels for wifi that appear as channels under all of the over the air channels that I receive from my antenna. Adding in my Netflix and Hulu subscriptions, I have a wide choice of channels with this TV. The sound is not great, but adequate for where I have the TV. I would recommend a sound bar or home entertainment amp and speakers to gain the full experience, if used as a main TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great TV for small room!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is perfectbfoe our childrens viewing room. It is the perfect size, clarity and sound. Installed easily onto a multiadjustable wall mount bracket with tilt!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung - 55" Class 8000 Series LED 4K UHD Smart T

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" is an awesome tv. It was very easy to set up and connect to our wireless and our stupid cable... Great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung makes great products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for an affordable price. Had it mounted by bestbuy techs. Easy to setup and use. Great quality. Samsung makes great products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 55 inch samsung 8000 and series. Great picture and easy setup. Highly recommend to purchase tv at bestbuy, very knowledgeable salesperson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My two cents!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the one and only! A truly Reliable product that delivers to its maximum capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, works well for my gaming, streaming, and much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Can’t Beat a Samsung TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality! The Samsung AU8000-55 is easy to set up and program. This is my second Samsung TV. The first one was a DLP and lasted over 14 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Television de Recamara

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV great price nice clear picture lots of free channels looks grat in our wall. Now looking to buy the 85 inch for Xmas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup. Sounds great but I added samsung sound bar for even better sound. Price was good . Salesperson was very helpful in finding just what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, great price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price. The only issues I have is downloading apps and the brightness. It's not like my fiancé, his is brighter. Other than that, I'm satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a dream of a tv!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung you have done it again!! Beautiful masterpiece of a TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what's next QLED!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ejoying mypurchase that I made in the summer of Iwant to say 2021 I currently have three SAMSUNG TV's and my kitchen is filled with all SAMSUNG Appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our One And Only Scott Needed A New T.V.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Son Scott resides in Fairhope Alabama the store in Spanish Fort is a reasonable distance for him to pick up his new Samsung 55" T.V. It all went well and we hope he is now enjoying his T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied with my purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up, plus all the samsung features. Competitive price. Sound needed a bit of tweaking, but i got it to where i like it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture quality for high definition videos.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great for HD videos, but pathetic for low-quality videos. The sound quality is not good, as we need to keep it at a high volume always to hear the voice properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome, very clear, very easy to use and big. I have recommend it to several friends.

    I would recommend this to a friend